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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,378 reviews
  • Rated 5 out of 5 stars

    I'm pleased with the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent clarified severaL issues with the wifi and the computer and cell phone. His explanations were clear and understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love your Geek Squad they work fast and very professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security Camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and dependable.good workmanship and accuracy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Hid the wires to have a cleaner look. Love the extra protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greek squad installed my 4 arlo cameras & set up my arlo system , these two guys were amazing & very knowlgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! The service agent made sure I was happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the technicians were very knowledgeable in troubleshooting issues with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad connected my security system and everything works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have five Ring cameras installed and they are reliable and the image is good. The software works very well and is intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was to install two outdoor cameras and provided excellent customer service when it came to the installation not being able to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed outdoor monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the work Matt has performed to help me secure my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service was done in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SEVICE VERY GOOD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAMERA QUILATY NOT SO GOOD. SEEMS LIKE A FILM OVER THE PICTURE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Advise and teaching were greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Works perfectly. Highly recommend. Cleaned up after their work. Could not have expected more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome when I can have someone else to install something in my home when I know I can’t do it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam from security vendor via Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service call to check and update camera security system and educate on use and capabilities. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the technician. He throughly explained how to properly use the new security camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless camera I ever purchased. Battery life is ok but voice is a huge plus.

    I would recommend this to a friend