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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,337 reviews
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad. Best ever and use them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Geek Squad technician was very professional and dedicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love it Love it Love it Love it Love it Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MULTIPLE INDOOR CAMERA INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalkers were knowledgeable, quick to get the job done, abd were in and out in no time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and explained its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for getting my printer to work via wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was great very knowlegable xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed several cameras around my house. The installer was very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful for the Geek Squad that helps us when we need their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Hid the wires to have a cleaner look. Love the extra protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing like good old geek squad X-D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best quality work i have seen in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anazing Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features!! Amazing price. Works well with Amazon Show.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. they mounted the cameras properly to view the intended area,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are a fantastic group of professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Patience and answered all questions to best of capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless camera I ever purchased. Battery life is ok but voice is a huge plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. on time. very professional. satisfied with work done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Feel squad need training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st appt scheduled a rep called me to reschedule due to rain. Understandable, he mentioned the can’t work under rain. They knew based on conversation and my sostén what my product was. They reschedule for the following weekend. Then the appt day came and cancelled saying that the geek squad can’t do Wired cameras. I was beyond upset because I wasted so much time and money. Missing work and couldnt take my son to basketball.. just to learn that the Job couldnt be perform. Your Staffing needs more training. Ask the proper questions before Wasting people time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough, knowledgeable and patient with my questions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No work done therefore unable to evaluate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer initially showed up about 10 days ago and indicated that the order was incomplete because it did not include information about installing 4 additional cameras and solar panels and advised me to go to the nearest Best Buy to obtain a more accurate order and a new appointment. He never showed up for the new appointment which GEEK Squad had confirmed with him. Moreover I had arranged to be off work today to accommodate him. It took a 72 mile trip and two hours in in your store to reschedule today’s futile appointment. Now going on to 2 months since the original request /purchase for installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a great job. .................................................

    I would recommend this to a friend