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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,360 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed all cameras and TVs. Made sure I understood operation of each before they left. On time, efficient. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came and installed my cameras was a third party. I had Google Nest Cam IQs installed. They have to be plugged in, so I had the cord run into the attic instead of the wall. The plug was too short and the guy that installed the cameras made a run to Home Depot to grab an extension cord. He wanted to make sure they were working properly and were positioned correctly. I really appreciate that he went out of his way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse and the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional yet friendly. They helped me easily understand everything that they did ( I’m a senior citizen)and did not leave until they were sure that I did. Jesse and his partner were exceptional and based on their service I would highly recommend the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Pleasant & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Max did a great job installing our cameras and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were installed in the locations approved by the HOA. After installation, the technician checked with me to confirm that the areas I wanted monitored were being captured. They then adjusted the camera angles to ensure full coverage of the desired areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out was very professional and had a lot of knowledge about the Arlo Security System. As he installed my system, I was asking questions. Throughout the process and he did not hesitate to answer any of my questions. When he had finished, he showed me the setup on my phone and still continued to answer my questions. Great job Geek Squad and great customer service from this gentleman

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My three Blink cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect view & Sound. Great clear video at night. Clear Video & Sound at day light.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Field Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and located the best places for cameras. they installed and made sure they were working properly. the whole setup was configured on the APP and explained in plain language.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and efficient. The person knew what he was doing and gave the best opinion on where and how to install the cameras. Would really him to any client.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great Arlo wireless camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless cameras for the house. Fantastic installer who install the cameras. So far everything is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Alvaro was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely please with Alvaro’s work on the install! He didn’t need any direction and installed the cameras perfectly! I prefer using Al to do all of my installs now. He was so patient and self sufficient! He took his time and angled the cameras and solars perfectly! He also had a great attitude! I throughly enjoyed working with him and will request him for my future mounts!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get any better than geek squad yo come and fo the instal yotal tech members ship rocks i buy all my electronics from best and get free installs ine saved 600 buck this year so far and plant yo save way more they install everything from car stereo to home everything i buy s dishwasher they put it in i buy a car stereo for my sond car they put it for free

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Punctual and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and provided me some input on installing the cameras. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, Best Buy just sent me 7 requests for a survey on the items I purchased for our new home. That aside, the service I received from the installation crew was great. Two TVs, Sound system, and Ring Exterior. Everything went very well. I believe I also received a dozen emails for a 3-month trial of Apple Music & Apple TV. I figure I have 3 years coming to me. :)

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great when they came out to install the wireless cameras. They were both knowledgable and helpful. It didn't take them long to get the installed and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my camera quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera in a very good location and I am impressed with my installers knowledge of the products and security they provide.Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak highly enough about the installers. So quick and knowledgeable. On time. Not a trace of packaging left behind. Explained everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and patient. Unfortunately 2 camera batteries already dead.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Fabulous installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Jimmy set up 8 cameras in an old house with such caring attention to detail. It wasn’t an easy job. I have peace-of-mind with the security installation.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on the install, did a walk through with technicians over scope of project. No complaints very thoughtful.

    I would recommend this to a friend