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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,337 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo is the best. Thank you for sending him, i will recommend him to everyone I know Give him a massive bonus Promote him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greek squad installed my 4 arlo cameras & set up my arlo system , these two guys were amazing & very knowlgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ring doorbell works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very patient and took the time to explain all of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better service organization than the Geek Squad....I wouldn’t use any other organization...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent a young man out without the proper equipment to install cameras on a house. His supervisor said he would call me and that never happened. I then texted him back asking for the corporate number. He texted me back saying he was on PTO. We made arrangements for him to call me on Tuesday. But of course that didn't happen. At this point I want my money back. I am recording this also. In case I have to send it to the BBB. I would also like someone from corporate to contact me also the you mans supervisor supervisor. This is horrible customer service. Btw, my name is Mary not Nerry. Uuuggghhh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome when I can have someone else to install something in my home when I know I can’t do it myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were super professional. Quick and efficient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my security camera system back up a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and fixed my problem quickly. Very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done and answered my questions they were knowledgeable and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my blink cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are so helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Works perfectly. Highly recommend. Cleaned up after their work. Could not have expected more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had zero issues and I would definitely purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SEVICE VERY GOOD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CAMERA QUILATY NOT SO GOOD. SEEMS LIKE A FILM OVER THE PICTURE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our ring outdoor camera quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake was very informative,knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was polite and well educated with the installation process and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient technician, friendly, camera works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, communicative and instructive technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great clean job and were very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm pleased with the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent clarified severaL issues with the wifi and the computer and cell phone. His explanations were clear and understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have them in different locations in my apartment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are really great with great video quality

    I would recommend this to a friend