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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,378 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Love it Love it Love it Love it Love it Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was polite and well educated with the installation process and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad analyzed computer hard drive and instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad analyzed computer hard drive and installed anti-virus. Received fixed unit in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ring doorbell works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very patient and took the time to explain all of the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was kept updated prior to every move, was on time, courteous, knowledgeable, did a great job thank you Chad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anazing Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features!! Amazing price. Works well with Amazon Show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan is the best! We are scheduling more installments on newer purchases and we don’t mind waiting on an opening with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my google hub quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good customer service. They work with your schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and set up both of my cameras. He also helped me set them up on my wifi and Nest app. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gil is your guy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gilbert was very personable, knowledgeable, and helpful. I appreciated his experience and efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TOTAL TECH PROGRAM IS WORTH EVERY PENNY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not handy. It is great to have tech products installed by professionals at a reasonable price. Saves me a lot of grief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my security camera system back up a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and fixed my problem quickly. Very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, reliable and skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was above and beyond! Couldn't ask for better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for getting my printer to work via wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan and David installed complete ring cameras sys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and David were exceptional and knowledgeable about their abilities to install cameras professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and did a great job installing my camera system and with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted the Ring Cam Battery Motion Detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent job of mounting the Motion Detector just beside the basement door by the Geek Squad as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were excellent and professional. Arrived on time and were finished in record time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these cameras and John and Philip to install them they are outstanding Geek Squad employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done. Arriveed on time, sent text to advise eta.

    I would recommend this to a friend