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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,378 reviews
  • Rated 5 out of 5 stars

    Geek squad installation of t.v. and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very efficiently and professionally. I have no problem by using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had 4 of the Arlo security cameras & added a 5th for another location. I like that they are wireless & rechargeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hero!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad guy was awesome!!! I would highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in stall Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This part of order could not be completed. Later Ralph

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done and answered my questions they were knowledgeable and timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two of them worked well together. They were friendly as well as professional!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed by a very pleasant Best Buy salesman that the CCTV system was completely wireless except for the electrical connection to the cameras. I asked three times and got the same answer. Unfortunately it requires a direct internet connection through a wire. Wasted everyone's time. Luckily got it returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have been working excellent i would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BRANDON, FROM GEEK SQUAD A SECURITY SYSTEM. FOUR SMALL CAMERAS AND SYNCED TO MY PHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and called us before they came. Very polite and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The system install was great after install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took several hours but included solar panels also. Syncing to Arlo showed amazing clarity. And they also are motion activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on install. Very helpful guys with great attitude! Very respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and installed the cameras very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Eero wi fi & Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and knowledge. I recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, communicative and instructive technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy, Geek Squad, were came on the appointed day, installed the equipment and even answered questions, all in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had zero issues and I would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great clean job and were very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Words cannot describe service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative, not only knew his job, but was as fast as Superman. Know sooner did he arrive, but he was done, in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech very courteous and professional. Replaced defective Arlo doorbell with a Ring system.

    I would recommend this to a friend