Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,378 reviews
  • Rated 5 out of 5 stars

    Professional Geek squad installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shauna was our installer and she was great. She explained things as she went along with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed home security.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional and knowledgeable. I would hire them again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalation of security cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my security cameras was good & complete timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was awesome in uploading to my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was fast and convenient. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full coverage of the front door

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system works as advertised and allows me to see all the activity at or around my front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the setup on my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where nice and knowledgeable on helping me with my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers for Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done it without Geek Squat. Brett was a great help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed my camera quickly and efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My camera was put up quickly and his opinion on where to place it was spot on. Answered all my questions and adding to my app was a breeze. Thing is I only had one camera to install, why is the price the same if you're only getting one? It only takes half the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Video

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good man and patiently walked through all the property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our security cameras installed and wi=fi system set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my Arlo cameras / lights

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renee has been to our house several times with different issues. She is absolutely wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the camera where i wanted and made sure it was working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straightenes out order and install activities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony should be running the store. Best service ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and eastly installation. Staff members were polite and wore masks. Would use GS again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have one battery/solar unit security camera inst

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one solar, wireless security installation. Gets plenty of afternoon sun and have never had to replace battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Really appreciate their help, and also having Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed my camera quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent made suggestions of the location to be installed and did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK so for with some issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete installation is still incomplete!Technician needed to move on to other jobs to stay on time. Went into store talked with manager a month ago. Was told either herself or another manager would be calling me. No one has called me. I'll be going to the store tomorrow as I've been out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a Great job, making sure all thing worked.

    I would recommend this to a friend