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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,367 reviews
  • Rated 3 out of 5 stars

    Not wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed by a very pleasant Best Buy salesman that the CCTV system was completely wireless except for the electrical connection to the cameras. I asked three times and got the same answer. Unfortunately it requires a direct internet connection through a wire. Wasted everyone's time. Luckily got it returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our security cameras installed and wi=fi system set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are so very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the camera is modern and attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done it without Geek Squat. Brett was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the setup on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where nice and knowledgeable on helping me with my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a Great job, making sure all thing worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The system install was great after install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took several hours but included solar panels also. Syncing to Arlo showed amazing clarity. And they also are motion activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We had already gotten one and now we have 2.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have several appointments canceled or not show up on scheduled time. due to service wanted to set up cameras in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Really appreciate their help, and also having Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up and done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy, Geek Squad, were came on the appointed day, installed the equipment and even answered questions, all in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representatives had complete knowledge of what they helped with. We are totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed home security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional and knowledgeable. I would hire them again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so glad I have cameras around my house

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am around of what going on around my home even I am not at home. I can see and talk to anyone moving on my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the camera where i wanted and made sure it was working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was knowable, polite and very friendly. Followed all the covid-19 rules.. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    re-install outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient workmanship to re-install camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Words cannot describe service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative, not only knew his job, but was as fast as Superman. Know sooner did he arrive, but he was done, in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good I will be refer my friends to buy them

    I would recommend this to a friend