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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,337 reviews
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and helpful. Best contact I’ve had with Best Buy. Give him a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We had already gotten one and now we have 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have done it without Geek Squat. Brett was a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan is the best! We are scheduling more installments on newer purchases and we don’t mind waiting on an opening with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the setup on my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where nice and knowledgeable on helping me with my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TOTAL TECH PROGRAM IS WORTH EVERY PENNY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not handy. It is great to have tech products installed by professionals at a reasonable price. Saves me a lot of grief.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good I will be refer my friends to buy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Really appreciate their help, and also having Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech very courteous and professional. Replaced defective Arlo doorbell with a Ring system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the money, professionally installed and positioned to ensure the best coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and did a great job installing my camera system and with the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    re-install outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient workmanship to re-install camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had 4 of the Arlo security cameras & added a 5th for another location. I like that they are wireless & rechargeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 2 security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very professional and timely and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the camera where i wanted and made sure it was working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed home security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional and knowledgeable. I would hire them again in a heartbeat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was informed by a very pleasant Best Buy salesman that the CCTV system was completely wireless except for the electrical connection to the cameras. I asked three times and got the same answer. Unfortunately it requires a direct internet connection through a wire. Wasted everyone's time. Luckily got it returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blink home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representatives had complete knowledge of what they helped with. We are totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, super polite . Deserves a raise :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was amazing, friendly, caring and did a great job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -great job installing wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers put up the wireless cameras outside - good job!

    I would recommend this to a friend