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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3367 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,367 reviews
  • Rated 5 out of 5 stars

    Wonderful to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek was wonderful to work with. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted camera outside over my garage, perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever great customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have one battery/solar unit security camera inst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one solar, wireless security installation. Gets plenty of afternoon sun and have never had to replace battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sent a young man out without the proper equipment to install cameras on a house. His supervisor said he would call me and that never happened. I then texted him back asking for the corporate number. He texted me back saying he was on PTO. We made arrangements for him to call me on Tuesday. But of course that didn't happen. At this point I want my money back. I am recording this also. In case I have to send it to the BBB. I would also like someone from corporate to contact me also the you mans supervisor supervisor. This is horrible customer service. Btw, my name is Mary not Nerry. Uuuggghhh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a professional installation. On time also .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pro's The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always there when you need them. Professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad person was friendly and efficient and I couldn't ask for anything more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already installed cameras. I needed help troubleshooting why my two way voice didn't work. He said you have a delay of a few seconds, and I said yes. He told me my problem was my internet speed. So after our conversation on the phone, he didn't show up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK so for with some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete installation is still incomplete!Technician needed to move on to other jobs to stay on time. Went into store talked with manager a month ago. Was told either herself or another manager would be calling me. No one has called me. I'll be going to the store tomorrow as I've been out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad service tech was knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 3 outdoor blink cameras . the agent was fast and very carring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solar panel relocated to get more sunshine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted the solar panels to provide more energy to the spotlight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are now working. Adam knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed stickup cameras; one for the front and one for the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having problem with one camera, hope to fix next week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained everything he was doing. All went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a difficult install at a new house and it took a couple people to make it work, Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly efficient and technically superior. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was easy and great. They delivered on time as promised and everyone in the store was helpful.

    I would recommend this to a friend