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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3360 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,360 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Blink System Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed 3 outdoor Blink cameras and doorbell in an hour. He called about 30 minutes ahead of his arrival to let me know he was on his way. He was familiar with the system and quickly installed the doorbell and cameras in good locations. He provided basic instructions and answered questions in a friendly manner.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Knowledgeable and informative. Friendly and courteous. Great to work with and appreciate their service and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service at a Very Fair Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 Ring Solar-Powered Outdoor Spotlight Security Cameras with the corresponding solar panels. As I am not very handy, we decided to have a Best Buy technician perform the installation. We could not have been more pleased with the outcome. The technician arrived right on time and was very professional, meticulous, knowledgeable, efficient, friendly, patient, and helpful. He answered all our questions and never appeared to be in a rush to finish and leave. We would highly recommend this service to all our friends and family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The great geek squad team very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and knowledgeable and kind but unfortunately they couldn’t install the cameras because I don’t have any plugs to connect them. So I have to call an electrician first. Sadly they weren’t able to install them

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    GREAT INSTALL EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH WHO CAME OUT WAS AMAZING. HE GAVE ME A FULL EXPLANATION OF THE PRODUCTS HE HAD INSTALLED AND WAS EXTREMELY PROFESSIONAL.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers very professional and informative about devices making sure we knew how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera worked really well for us. Product was easy to assemble

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super enjoyable team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I looked in my spam email because I was waiting for this email to review my in home installion from the geek squad. Super knowledgeable super clean and aware to take precautions, the Asian guy that handled my cameras knew so much, I didn’t have to question his ability. Very quick, had lots of patience with me. Was training a girl while performing service and still was not distracted or didn’t take time away from doing his job. Definitely recommend because I knew I would struggle with putting cameras all by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera connectors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Alex, installed 3 Ring cameras to solar panels and made sure everything was working correctly. He was very quick, very personable and professional. Should I have any questions in the future, he offered his number before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad agents for my cameras were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that installed my camera were very quick and worked with me on the best placement for my cameras. They made sure all the cameras were positioned as I wanted and that they were all added into the Ring app and working properly. They also verified I could pull them all up on my Echo Show, which was very important to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed our camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great. He installed everything and educated us on the operation. Unfortunately the product did not perform as we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The installer was thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Camera Installer did a great job! He was more than helpful. He made sure everything with the cameras was working properly and catching the security zones we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were very professional and prompt. They were friendly and patient with all my questions. They even let me text them. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quickly finished the installation and did a very professional job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Roland is the BEST Best Buy installer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland did an amazing job for us with installation of new Arlo camera, solar charger, and Eero 6+ mesh unit!!!! Thank you for setting up everything and explaining it all!!! All is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professionalism at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative and efficient. Provided excellent guidance on camera location and settings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security cam install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Best Buy's camera installation service exceeded my expectations! The knowledgeable technicians arrived promptly, expertly installed my cameras, and ensured everything was working flawlessly. Their professionalism and attention to detail were impressive. I highly recommend Best Buy for a seamless camera installation experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed outdoor motion sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD came our home in Durham and installed a motion sensor on our outdoor patio area. They did an excellent installation of camera, which is working perfectly day and night. Good work and kudos to the Geek Squad members.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my security cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a doorbell camera, a motion sensed flood light camera and a cube camera and I couldn’t be more pleased!! The agent was professional, respectful, very informative and extremely patient! Thank you Mario for great install and for being friendly!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional and very knowledgeable thanks again geek squad

    I would recommend this to a friend