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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3340 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,340 reviews
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for me. Very good for my house as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flood lights not installed properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Best Buy install Blink cameras and floodlights. The first night the floodlights did not come on. Called and they sent someone else out and all she had to do was take the tape off the batteries and tighten the back on so that it had a connection. It was not geek squad who installed them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Security cameras are a piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3erd time I write a review about the security cameras. Seems no one reads my reviews. They installed 4 security cameras. Later on that day, only 2 were working; I contacted the geek whatever and the gave me an appointment for few days later and CHARGING ME TO COME AND FIX THE CAMERAS. It was not possible, since I was leaving the country the next day. So I bought 4 security cameras to have my house safe while I was out of the country and the cameras NEVER WORKED. As I said to them o er the phone, as soon as I return to the country I’m returning those pieces of junk and I want my money back. They promised something they knew didn’t work; my house is not safe,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro 3 security install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer did an awesome job would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    things are going well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my night owl system and cameras. They did a good job and answered all my questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Wireless system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the "Geek Squad" here to install this in my home. First thing he said . Its not wireless. The box that has the system control is wireless, but not the camera's. I would need to run cable through the home to get what I wanted. Not what I wanted. Back to the store it goes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job guys! No doubt it's a good choice to have this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best view for security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very courteous and professional. The job was done in very little time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service provided by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who did install of cameras was professional, on time and did a great job of explaining

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No installation service was carried out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, please I'd like to know why service was indicated as completed. No installation was carried out at my home. Hope I am not being charged?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quick installation. Great explanation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 3 outdoor Arlo pro cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service on time, organised, answered all the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed my security cameras in no time. It was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring Solar Panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was courteous and completed the work very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Ring an interior camera,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely courteous and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leopold is patient knowledgeable and always on time! Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers set up the system and mounted all of the cameras where I wanted them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one ever showed up. I took time of from work to have these cameras installed but no one showed or called me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service skills and the Geek Squad experience was beyond my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! I would highly recommend them for installing cameras at your house.

    I would recommend this to a friend