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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3340 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,340 reviews
  • Rated 5 out of 5 stars

    Purchased 4 Security Cameras

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 Security Cameras and they works well. Complete coverage of my house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one ever showed up. I took time of from work to have these cameras installed but no one showed or called me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Geek Squad was a no brainer! They came out at set time of appointment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the cameras. They go out a ways but don’t record as far as the reach. A lot of times they don’t even record unless really close to them. I wouldn’t recommend them to no one. The guy sold them was miss leading or just wasn’t aware of the issues with them. Not satisfied but can’t do anything about it! The guys that done insulation was good. Dark buy time they mounted cameras. So that was issue and is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job ..... nice to have professionals do something that say some can’ or shouldn’t be doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup a breeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the greatest thing since sliced bread would highly recommend these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great man Alex P

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert all around but never received my cooler and want a refund asap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job they are always reliable respectful and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted more cameras and hooked to Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install technician and the online sales manager were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , was very happy with the item. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connect my devices A few year go and it was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The young men were very knowledgeable & helpful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service. Enjoyed working with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my outdoor camera's flawlessly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put up camera's quickly and they still work perfectly to this day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible horrible customer service! They are knowledgeable as far as technology and the install. Once installer left my house he would not answer nor return my calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so knowledgeable and professional. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD SERVICE MAN WAS EXCELLENT AND PROFESSIONAL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a smooth install ,really liked . Will surely recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy installed my cameras and set up the system. He was very nice and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and tech skills amazing in our video camera installation.

    I would recommend this to a friend