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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3340 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,340 reviews
  • Rated 5 out of 5 stars

    Manna install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Made changes to accommodate my schedule !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received professional instillation and courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the geek squad comes in handy...when in need they are there to fix the problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outdoor mounted cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly Geek Squad. But the ourside cameras were mounted so low you can just walk up to them and take them. And the image on my phone is upside down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this agent went above and beyond to help us. Wonderful service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Wifi was an issue for me but they guided me through the easiest solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make it simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonesy of geek squad is a true professional We appreciate the quality that he does

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted camera only but didn't connect to WiFi n to any devices

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledge of job. Contractor was prompt and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad knew their products and install process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a timely and quality job. Thanks for the good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great working with staff at Best Buy - they are knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable third party provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my security camera but were not able to connect the video. Useless without video. Tech??? Not so much. Not happy they used a third party provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Customer Care. Professional, knowledgeable and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 cameras installed to monitor the outside areas of my home. They work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first camers and it was excellant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came to install the cameras did everything great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad Installed my ring Camera precisely an

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed My Ring camera And Connected it to all my devises

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera has not been installed at this time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to have cameras installed as I was having internet problems when they came out to install Them. I've had personal issues that delayed my calling to reschedule the installation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it is not the installer its the whole service proc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation went fine. Came after time span of wait time. This was third attempt to install simple Ring system, Everytime they had to come back it took 3 weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed both of my 85 in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tech and an awesome service Best buy has been wonderful to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend having the geek squad to friends and family

    I would recommend this to a friend