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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3340 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 3,340 reviews
  • Rated 5 out of 5 stars

    John was fast and professional with a great attitu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was great! Fast, smart, awesome attitude and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat and professional. Arrived on time also, greatly appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never used the Geek Squad before but I would certainly use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timing was great and put my security system in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOST EXCELLENT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SWEET!!!! Highly recommend! Can't say enough great things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Arlo system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a fantastic job installing my camera system!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect security system. It fit my lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those men really did do a great job of installing all the equipment in less than 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed 4 cameras and instructions given on how

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    followed instructions on where to place and showed me how to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex is one of the finest technicians to be involved with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid did a wonderful Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did A Wonderful Job getting all my cameras up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service does the job it was intended to do. Great placement

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed these cameras. I have a 100MB network at my home, and the front camera keeps giving me low connection. I install a ring chime pro with no success. the cameras they installed on the side of the house don't capture night images. someone could jump the fence without the cameras motion picking them up. I opened the gate and walked up to about 15 feet before I got a notification from the camera. I am very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalService!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job on troubleshooting the problem. All is good;

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job putting my screen protector on and it works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by geek squad. They never disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the ring service for my house and the service man was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved the issue, and improved our system. Had everything didn't have to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job - even though it was raining!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Was knowledgeable courteous and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional through the entire process. Thank you so much

    I would recommend this to a friend