Customer Ratings & Reviews

Bought Eufy 2 Pro camera system. I have a Geek Squad contract. Mainly wanted Geek to show me the functions of the unit. I have an Arlo system that has been discontinued and will be no longer updated, hence Eufy. Wanted geek to shoe me how to turn off status lights on cameras because I don’t want my condo neighbors to know they’re being recorded. Geek claimed not possible, put tape over light on the camera. Wanted geek to set a schedule for night to mornings recording only. Geek claimed not possible. WRONG on both counts I set up no statue lights on camera and set a schedule. BB either needs to train their geeks better, or send the appropriate geek that’s knowledgeable of the product. Also there was another job to be performed involving my tv that was never addressed. Partially my fault, and definitely his. If there isn’t 2 different items to check off on their lists or more, there should be. In fairness I’ve had great experiences with Geek Squad in the past, but this wasn’t one.

Great device to see who is in front of your door. Needs strong WIFI

very knowledgeable and helpful. Gave good advise..

haven't had it installed yet. I am waiting on the guys to come

Very happy with this product once it was fully charged after 4 days.

Great install, and smooth setup. The geek squad were true professionals.

Only issue is a camera connected to solar panel keeps going offline.

The agent was very nice and serious. We really appreciate

These store's staff is repeatedly. You'll equipped to handle processing a simple install order. There are height restrictions on best buys install. They will only install up to10 feet. Third parties are required.

My Samsung went out after three years had a five-year insurance policy on it they kind of talked me into a Sony 65 inch and I’ve regretted it. The Sony keeps going off and staying off for a few minutes

First person out to install was terrible working with and did not help us at all so we sent him away. The next person out was Geek squad contractor who was very helpful.

Great job done well. I would use this service again.

Satisfied with my Ring camera performance. Helpful for when I’m away.

On time. Explained everything. Tried different places.

Not recommend third party installation service. But Strongly recommend Greek squad service to install wireless or wired cameras

Was fast and friendly. Would totally do this again if I ever need to

Best Buys Wireless Camera Installation service was excellent.

Overall experience very pleased. I love my cameras .

1 star for actually getting someone out to install the cameras. It took 4 months. 5 stars for the team actually installing the security cameras.

the installer was great and very friendly we would call him again.