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Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3341 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,341 reviews
  • Rated 1 out of 5 stars

    Demand Product Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Eufy 2 Pro camera system. I have a Geek Squad contract. Mainly wanted Geek to show me the functions of the unit. I have an Arlo system that has been discontinued and will be no longer updated, hence Eufy. Wanted geek to shoe me how to turn off status lights on cameras because I don’t want my condo neighbors to know they’re being recorded. Geek claimed not possible, put tape over light on the camera. Wanted geek to set a schedule for night to mornings recording only. Geek claimed not possible. WRONG on both counts I set up no statue lights on camera and set a schedule. BB either needs to train their geeks better, or send the appropriate geek that’s knowledgeable of the product. Also there was another job to be performed involving my tv that was never addressed. Partially my fault, and definitely his. If there isn’t 2 different items to check off on their lists or more, there should be. In fairness I’ve had great experiences with Geek Squad in the past, but this wasn’t one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to see who is in front of your door. Needs strong WIFI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgeable and helpful. Gave good advise..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had it installed yet. I am waiting on the guys to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product once it was fully charged after 4 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, and smooth setup. The geek squad were true professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is a camera connected to solar panel keeps going offline.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and serious. We really appreciate

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy install is a very poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These store's staff is repeatedly. You'll equipped to handle processing a simple install order. There are height restrictions on best buys install. They will only install up to10 feet. Third parties are required.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish I would have asked for my 60” Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung went out after three years had a five-year insurance policy on it they kind of talked me into a Sony 65 inch and I’ve regretted it. The Sony keeps going off and staying off for a few minutes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Try again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First person out to install was terrible working with and did not help us at all so we sent him away. The next person out was Geek squad contractor who was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done well. I would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my Ring camera performance. Helpful for when I’m away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Explained everything. Tried different places.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Call Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommend third party installation service. But Strongly recommend Greek squad service to install wireless or wired cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fast and friendly. Would totally do this again if I ever need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys Wireless Camera Installation service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Installed cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience very pleased. I love my cameras .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow service but good job in the end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star for actually getting someone out to install the cameras. It took 4 months. 5 stars for the team actually installing the security cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was great and very friendly we would call him again.

    I would recommend this to a friend