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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3368 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,368 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job Best Buy technicians!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did an excellent job installing my new Ring elite cameras. They were efficient, knowledgeable, pleasant and tidy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Spotlight Installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nikita was so nice, polite, and honest to me, he did great job and so informative about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my outdoor TV and cameras. I love my outdoor TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job of location and site. Happy with service! Would call again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed a ring door bell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed a ring door bell. They arrived on time. Very pleasant and professional. Would recommend them anytime.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed our security cameras perfectl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent! Everything went smoothly and the agent was extremely knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul did a great job for me and went above and beyond my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great help from tech!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the Total Tech person really was professional and completely competent! He was very personable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian did a great job. Neat, fast, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician Jeremy did a great job, we had a good contact about his work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all of the cameras to my specifications.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Kick squad fails to deliver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the ARLO security cameras that would not connect to our home Wi-Fi. Talk to the article go back to GEEK SQUAD, it was told to return home and call GEEK SQUAD to come out and to install. So GEEK SQUAD canceled it installing appointments three times . On the fourth they were unable to install and canceled the appointment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed cameras around house and garage. Jessie was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed our cameras and got them work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and nice. Very helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst service I’ve ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that you sent arrived with the worst attitude. Then did not bring her own ladder and used ours. Then on top of that did a very sub par job and even argued with us. Then picked up a phone call during the service and it was about a complaint about her. Then she went in the car and stayed there for over 20 minutes and the we just had it gave back her stuff and told her to leave. I have never had such awful and worst service in my life this should be shut down because of how awful this was. Never ever send someone like that again. How do you even hire someone like that. The audacity seriously.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Solar Panel Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, Excellent, Professional Installation!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Very informative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting our Ring Cameras and solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring is secure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I like the easy app to check security where ever I am.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Information

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the store I was given wrong information for installation on cameras I was not happy at all and I returned the items back to the store due to the price on installation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Oogots.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just do cookie cutter jobs, nothing which requires creativity

    No, I would not recommend this to a friend