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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3335 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,335 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The back door camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will pay my bill give me another camera to make sure I'm safe I can see real good off the camera help me very well see my mail and anybody else at my door keeping me safe in my family

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job on our installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Max were great. They wore masks to keep us all safe, and they worked quickly and efficiently. I'd definitely use Geek Squad's installation services again. (The scheduling of the install is another story. Long story, but make sure you get a confirmation of the install appointment, and keep checking it since they can drop of the schedule!.)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing Ring cameras for elderly couple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the geek squad. Would recommend going to best buy and using the geek squad f or installing any electronics you buy. We we so very thankful that we didn't have to climb any ladders. Thank you !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was by far easier than manually installing the cameras yourself. The peach of mind knowing a professional is doing it. The convenience of being able to test the mount location and then having the professional move it to your liking. Also, I have total tech membership and the installation was free and extended support is free. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setting up door bell camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin came out and connected our new door bell camera to my wife’s cell phone and showed her how to interact with people outside at the door. Easily done and very clear instructions. Already have Justin scheduled to install saddional outside security cameras and flood lights.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy install by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought would be an easy install but I have a more complicated set up and mixed up two likes so the Geek Squad came out and easily figured out my error. These cameras pick up everything..! Sounds and visuals so take advantage of the options given to be as specific as possible on what you want to be notified of. Also has real good range; they pick up /transmit from over 70feet from my house, which is great (I’m on acreage).

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to install my cameras was very professional, intelligent and courteous. He answered all my questions and helped me get it set up on my phone. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Reasonable price. The sales person was very informative and knowledgeable of the purchase I made. The installer was was very knowledgeable and helpful. He was prompt and installed the theee cameras in a very professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really nice and patient. While one guy installed my ring doorbell because i wanted it hardwired into my doorbell. The other guy helped me install the mobile app and get the cameras setup. It was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    I cannot remember his name but he is not with Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice. He installed properly. Sceurity cameras are now a necessary part of life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were kind and helpful. They were patient to be sure the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy & Friendly Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Only drawback, Geek Squad had to make two trips since tech did not drill bits for concrete. The appointment took several hours to complete. Techs much more helpful that Best Buy rep to schedule the install appointment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy Geek Squad installing Wireless Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Best Buy Company with Geek Squad protection. I highly recommend this. They assist you on phone with PC issues, phone issues, camera issues. It is well worth the price for this protection. Because I had this service I was able to get cameras I purchased at Best buy installed properly with the Geek Squad for no additional fee.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In Ring stick up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square representative was very kind and friendly. My husband has dementia, he explained and showed us what he was doing and why. Figured the best place to install for what we were wanting to see.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Setting up Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and was very helpful and informative on placement and getting the most out of the Security Camera Placement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    GEEK SQUAD efficient install of security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy install with instructions for use. Great item. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing. Completed the job in a satisfactory time. Great teacher on how to use the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional they handle their business right away and they communicated and let you know about the equipment that you purchased and how to work it thorough work

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras operate as advertised. They charge up and easy to view and save.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesus knows his products and will teach you too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having received an email notifying me of a faulty camera part, given instructions on how to replace and how to install this faulty part was of no help to us. We're 78, disabled, and not up to date with anything technical. However, once we were scheduled with Geek Squad (thanks to Grace at BB), the problem was more than solved! Jesus took all the safety precautions and then took the time to fix/change our phones so that we were more than satisfied! Yay GS & Jesus!

    I would recommend this to a friend