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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3335 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,335 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric is amazing Technitian. He has done above and beyond in meeting our needs. He mounted the security cameras with their solar panels, which we bought with his recommendation. He is so polite and friendly. Thank you Eric

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was easy and quick. The install guy came in ask me a few questions of where I want the cameras. Afterwards he showed me how he would be positioning them, and showed me demos of the video quality and how the cameras should work. I recommend it for anyone who needs installations quick and one’s a very easy quick demo on how do use the cameras afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my camera’s very efficiently making sure I am all satisfied the way they are hung up and I can see the view that I need. Very easy to schedule installation for these things with bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad, and the security camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my security cameras outside in the perimeter. They are nice and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done in no time. The technician didn't run into any problems and he was very nice polite and professional. I really enjoy my service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Simply safe install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet was not installed correctly in 2 cameras causing the cameras to fall and hit the ground I had to exchange it. They didnt talk enough or instruct about having to reset the cameras. Simply safe had to assist with that. Because the power cords were not attached in the beginning by them it resulted in more set up. Simply safe had to walk me through that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received notification of my installation window. I received a phone call of the arrival time. The Tech showed up on time and was very pleasant. He explained everything he was doing and asked what coverage I wanted. Then he advised me of the best locations so I could maximize my camera views.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Double check scheduling but got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had some issues scheduling, but technician was knowledgeable and installation was quick and easy once they were onsite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RETURN TO CORRECT AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan very knowledgeable, courteous and kind. Corrected previous Geek Squad mistakes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and Greg adjusted my camera to maximize the solar panel charging. They made sure it was in the right place. They provided excellent service and explained everything to me by utilzing my phone. They assured me that I could reach out to them if I had any future problems.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my geek squad member did all that was necessary to insure camera's were installed and working. He worked comfortably with me not pressuring or rushing to get through setup

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Arlo restting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, Friendly. Helpful. On Time. Knowledge. Ability to repairing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed quick & efficiently & stayed to answer any of my questions & made sure i was familiar with using the system & controls. Overall great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love the Ring cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man installed my cameras and did a wonderful job of explaining each step!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs quickly got us up and running; they talked through the placement to be sure we were getting the best install although having the small camera over our front door didn't seem best, as we also had lights to install. Once we explained and they checked the range of view, we were all happy. THANKS, GUYS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and professional. They wore shoe coverings to not mess up my floors. Very communicative, explained the setup and how to use the cameras after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed our ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent installed our ring cameras at home so quick and efficient. A big shout out to you Mr. Justin.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Mischa and Joel mounted the cameras and set the system up for my wife and me and they did a wonderful job, as always.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation process was very smooth and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the best buy Greek squad plan and love to buy it and as I have installed so many new items in home and they install all are as free due to Greek squad member. Installation process was very smooth and clean and team installed the device on time...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They call ahead of time and they’re here on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad has installed the ring and cameras for me they’ve done an excellent job.

    I would recommend this to a friend