Customer Ratings & Reviews

The service agent installed my two solar cameras. They were facing the wrong direction initially so I had to adjust them myself. However, overall they did a great job with the installation.

The agent mounted my security cameras and and they were all connected to my wifi.. was very knowledgeable and friendly to work with . There customer service is really great, i like the fact that i can always trade up to the newest technology.i would definitely highly recommend geek squad.

They did an awesome job. There were some issues with the product that I bought. Geek squad handled it with ease and came with the right solutions. The local Manager got involved and made it an awesome experience. Great team.

My complaint is that I have total tech. The first time they came out I didn’t have Wifi yet at my house. The did mount the cameras at that time. When I finally got Wifi I made another appointment. Again I have total protect. This time I have the remaining cameras installed and the batteries put in the already mounted cameras. I was charged two fees because I had a total of 10 cameras installed inside and outside my home. I thought this was way to expensive especially since all they had to was put batteries in most of the cameras which technically I had already paid for the first visit. To charge me a third fee for 2 cameras to be set up especially in light of the fact I have total tech and am an elite plus member. Again the installers were exceptional.

Brian installed my security cameras in a very timely manner. He made sure everything worked in sync with my google home. Very pleased with his work.

My first set of of cameras did not work properly. Bestbuy continued to work on the issue and resolved the problem.

Very professional. Explained everything and showed how device works

Agent Shelley is very professional, arrived on time and did an outstanding job of installing my Ring cameras and solar panels.

The agent came out and quickly mounted my cameras. Completed under an hour. Saved me the struggles of climbing a ladder which i can no longer do.

Geek squad came out and installed our wireless camera. They were very polite, respectful and very helpful. They put our camera right where we needed it. The young man was very patient about which direct we wanted it to face. He also made sure to connect to my phone. That’s slot geek squad.

Very professional and informative. Great job w the installs of ll 7 cameras. Explained operation

Checking my desktop computer was as easy as pie this last time I took it in. At 78 years old only know the simple things to do so don't know much and have no one to teach me so I rely on Best Buy Geek Squad who also treat me with respect and correct everything I ask to be checked.

The service agent was very pleasant and did not rush the installation. however would never recommend purchasing this monitor system. My batteries need charging and the instructions were not clear to me, this maybe my issues but this product is not working for me. I wish my service agent was more knowledgeable on working this.

Can't say enough good things about the guys that came to do the Arlo camera and doorbell installs. Top-rated work inc setting up the Arlo app on our phones, making sure it worked and answering questions. They even came back that day after another install an hour away as we had an install issue that came up and got it fixed.

He did a pretty good job with the install. He also arrived within the time frame also.

Excellent work, excellent service. Would recommend again

The tech did such a great job of installing the camera and adjusting for the right view. he was very professional.

Customer service was excellent. It took no time to install. Very knowledgeable and nice service men

The Agent (Randy) installed my security camera and He did a wonderful job and I give him a five star plus rating, keep up the good work

THE CAMERAS WERE GOOD, JUST NOT THE CORRECT ONES FOR MY HOUSE. GEED SQUAD WAS THERE FOR THE RESCUE.