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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Floodlight installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my Arlo Floodlight and added it back to my Arlo app. He was friendly and kept me informed during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Door Opener with Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys awesome. They did a good job in installing my garage doors with cameras. My garage door can be opened from anywhere, u can schedule door to be closed at certain times. It has all cool features. some times we forget to close garage door. this is cool we can close at any time. Earlier Best Buy sent Indepedent contractors to install, they have no clue how to install. Please mention for Geek Squad not Independent Contractors for Installation !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got our Blink Cameras Going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on time show up. Very friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad professional in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who clearly explained where to install and how to use. A real professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to get it installed properly. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Juan is Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan originally set up our system and he installed some more cameras. He knows what he is doing. He is the only one that keeps you updated and goes above and beyond. He is the only one that I would recommend to install everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my cam to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who he installed my cam and he did a great job and explaing how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great cameras to buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy arrived on time to do the installation of my Arlo Cameras, He was very knowledgeable about the cameras and where they should be installed outside. Afterwards, he showed me how to download the app. Then how to use the app for viewing the cameras outside.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear pictures wish I could afford 2 more of them.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    almost good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great but short clips. they need to be longer. sometimes skips motion segments

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    installation was successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation was completed in a satisfactory manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell safe now with the cameras and easy access to them through my phone. Staff, Geek Squad, was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras and showed me how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! Exceeded any expectations that I had

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Notch Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad were professional, timely, and very knowledgeable. They installed my cameras and walked me through everything I needed to know.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras!! Iam getting a few more for my place. The guys that installed them were professional, and came back again to make sure everything was OK.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad came through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tech guy installed our wireless cameras and was so patient with us. When we had trouble connecting to my spouse's phone, the Tech guy came back and fixed it for us right away. So great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remarkable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best ever. Assisted in so many ways. You'd never find service better any where else.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommend having Geed Squad install your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech had the cameras installed in very good time. His recommendation for camera placement was very valuable. He was very profession and got the work done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ringer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras and connected it to my cell phone and computer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is my favorite they do a great job with all our installation - very supportive and they give good advice - I will always recommend Geek squad over any 3rd party or thumb tack vendor

    I would recommend this to a friend