Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3361 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,361 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Remarkable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best ever. Assisted in so many ways. You'd never find service better any where else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed by security system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent that installed my security system was very knowledgeable about the products and took the time to explain them to me and make sure the were aimed where I wanted them and cleaned up when he was finished.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation of home security camera system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was prompt and done correctly. We could have used more instruction on how to use the security camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to remove , install and realign everything as well as provide further explanation as to how to efficiently use the new technology

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Recommended ☆

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad tech Arthur was exceptionally helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Resolved Arlo problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were pleasant, knowledgeable and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armor was very knowledgeable very helpful and patient he picked the perfect spots for my camera's and made sure they were set up on my phone and adjusted to the perfect angles.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was able to get it installed properly. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great, and Efficient Installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar was punctual, thorough, professional, and personable. He had great advice for camera placement, and angle, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dave provided excellent and helpful service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Shelley installed security cameras, mounted our TV and hid the wires behind the wall. He provided friendly, helpful assistance. He is an asset to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WI-FI Camera Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my security camera quickly - He saved me a lot of time. He was pleasant and professional as well. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    camera install went well as intended.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cameras were installed by 3rd party others by Geek Squad. I was far more impressed with the Geek Squad and in the future would perfer the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time for us using the Geek Squad and very happy we did. Very professional and friendly, with a good knowledge of the product they are installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD INSTALL; SUPER "RING" CAMERA TECH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALLLEN DID A GREAT JOB OF MOUNTING THE (2) "RING" SECURITY CAMERAS:-). ABOVE ALL, I MUCH PREFER THE FINER DETAILS OF THE "RING" vs. "ARLO" MODELS, WHICH I'D HAD FOR SEVERAL YEARS, BUT ARLO NO LONGER SUPPORTED...MAKING THEM OBSOLETE:-(( MY ONLY RESERVATION IS THE 20' LENGTH OF OUTSIDE CABLE TO POWER SOURCE...LOOKS LIKE DANGLING BUNDLES OF CLOTHES LINE AT BOTH REAR AND FRONT ENTRANCES:-0

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy Sub Contractor installed WiFi Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub contractor to Best Buy for WiFI Camera install and support was well knowledgeable with product and how to install properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Wi-Fi cameras installed. Service has always been timely and installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear viewing.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear pictures wish I could afford 2 more of them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daughter is happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase because I was concerned about my daughter’s safety. Now she feels more confident in her surroundings because of the cameras. The instillation was professional and very detailed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera gives you peace of mind. I'm also glad to belong to the Geek Squad. They did a great job installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Knows his security stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was so knowledgeable about security camera installation and was helpful in recommending something different.

    I would recommend this to a friend