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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installations are always on point...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras where I asked, but didn't go over any of the features of the device with me. However, I feel that there should be SOME level of "figure-it-out-yourself" that needs to come with all electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT GEEK SQUAD INSTALL; SUPER "RING" CAMERA TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALLLEN DID A GREAT JOB OF MOUNTING THE (2) "RING" SECURITY CAMERAS:-). ABOVE ALL, I MUCH PREFER THE FINER DETAILS OF THE "RING" vs. "ARLO" MODELS, WHICH I'D HAD FOR SEVERAL YEARS, BUT ARLO NO LONGER SUPPORTED...MAKING THEM OBSOLETE:-(( MY ONLY RESERVATION IS THE 20' LENGTH OF OUTSIDE CABLE TO POWER SOURCE...LOOKS LIKE DANGLING BUNDLES OF CLOTHES LINE AT BOTH REAR AND FRONT ENTRANCES:-0

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Recommended ☆

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad tech Arthur was exceptionally helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy installation of my dashcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I dropped off my car, Troy installed the dashcam, let me know when he was finished, told me how it worked, and it does!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad for Blink outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wyatt was exceptionally professional and courteous. He was extremely helpful in troubleshooting and answered all my questions about my Blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Security Cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to Mark for his service regarding the installation of two "Ring" cams. He was so friendly, patient, and very efficient. We appreciate the great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Should have been assigned to him from the beginnin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Joseph was efficient with installation. He had good product knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation went well installer installed the cameras on the the house, installed software and explained the features. the only problem was the store employee didn't know how to set up the appointment and did not know what the service included.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came and installed our Blink security system was very knowledgeable, friendly and efficient! He discussed where the cameras should be placed for optimal security!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Wi-Fi cameras installed. Service has always been timely and installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called me 30 minutes before they came. They first discussed on where I wanted the cameras to be installed and they gave their feedback when asked and had me take my decision. Both cameras were installed exactly like we decided. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You did not install a t.v., it was the ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very, very impressed with the Geek Squad man that installed our Ring system cameras etc. He explained it and answered all of our questions perfectly. We were very pleased with his thorough information and kind understanding of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Geek Squad install this with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never could’ve gotten up there to install those cameras and it didn’t take him long to install. it was explain to me how t hey worked with My cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to remove , install and realign everything as well as provide further explanation as to how to efficiently use the new technology

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and well informed on product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and notified me of arrival. Very professional and friendly. Took time to answer tech questions. Even followed up after a couple days to see if i had questions or concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Arlo Camera - great and well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased one Arlo camera for the front of the house and it is well worth the money. My only complaint is that it records everyone and every truck or car that goes by even though it's been adjusted to a certain footage. But it gives one a secure feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera gives you peace of mind. I'm also glad to belong to the Geek Squad. They did a great job installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WI-FI Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my security camera quickly - He saved me a lot of time. He was pleasant and professional as well. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Buy Sub Contractor installed WiFi Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub contractor to Best Buy for WiFI Camera install and support was well knowledgeable with product and how to install properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink Security Camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys arrived at the time they said they would be here. They installed my 2 Blink camera's and walked me through how to use my camera's from my cell phone. They were very pleasant and professional.

    I would recommend this to a friend