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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3361 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,361 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Should have been assigned to him from the beginnin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent Joseph was efficient with installation. He had good product knowledge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time and were able to complete the job without delay. They were able to answer my questions and had good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras and showed me how

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! Exceeded any expectations that I had

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek guys did a perfect install. The price is a bargain for how long it takes. They know exactly what to do and how to overcome any technical obstacles. Don't waste your time doing yourself..these guys are the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    very affordable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very informative. He mounted my devices and went over everything with me step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed home security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing when they installed my cameras. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the cameras was very friendly and patient with all the questions we asked while was working on the installation. He went over everything about how the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Super Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad individual who services our area is extremely knowledgeable and efficient in the installation of Best Buy technology.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My Cameras With Ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slater connected all 4 cameras and was very helpful on how they worked! Excellent customer service!! 5 ⭐️s & Thank You Again!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened carefully to my needs. Did the installation quickly and efficiently. Explained usage and answered questions. Just what I needed. No more, no less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad in stall both my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get there names but the two I had were understand helpful and answered all my questions they were in and out with out delays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and Efficient install. Guyz came and took care of it without you knowing it. Then at the end they did a good briefing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my ring camera, in a good spot. He was very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have it installed by The Geek Squad so you know everything works properly

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Finally - safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work perfectly, have a great picture quality inn are just what I had hoped

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installation was great. It was a great job of showing how everything works and was very friendly. He was complete in everything he did, very knowledgeable about setup and installation. Mike was AWESOME.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my Blink wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Blink wireless cameras and were very helpful in instructions and set up for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeble tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with a recent install. Called best buy. They replaced it. Now works great. Tech Carson knew his stuff. Happy happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agent mounted the flood light camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent 1st removed existing flood light and mounted the flood light camera. Very helpful and clean smooth work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He returned to complete the job. Did great as we had no clue what was best

    I would recommend this to a friend