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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    camera install went well as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some cameras were installed by 3rd party others by Geek Squad. I was far more impressed with the Geek Squad and in the future would perfer the Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daughter is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase because I was concerned about my daughter’s safety. Now she feels more confident in her surroundings because of the cameras. The instillation was professional and very detailed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad in stall both my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get there names but the two I had were understand helpful and answered all my questions they were in and out with out delays.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Google Nest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the video is very good. However, the battery needs charging far more often than I thought it would requiring me to get up on a ladder to take it in the house to charge. At 74 getting up on ladders makes me very nervous.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the items but the batteries do Not last long... downfallThey were wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job with install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listened carefully to my needs. Did the installation quickly and efficiently. Explained usage and answered questions. Just what I needed. No more, no less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contracted installation crew were great! Would hope to have them on my next job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The agent mounted the flood light camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent 1st removed existing flood light and mounted the flood light camera. Very helpful and clean smooth work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs keep me informed about the install ; offer additional products. We purchase the additional products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer Service. Workers patient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install of Ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers came on time and were able to complete the job without delay. They were able to answer my questions and had good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer (geek agent) installed my camera and connected the device to my phone and desktop computer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS did a great install of ring outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the ring cameras and they did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek guys did a perfect install. The price is a bargain for how long it takes. They know exactly what to do and how to overcome any technical obstacles. Don't waste your time doing yourself..these guys are the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeble tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with a recent install. Called best buy. They replaced it. Now works great. Tech Carson knew his stuff. Happy happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cameras were installed perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Attentive, kind, and knowledgeable. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 4 cameras installed in less than 30 minutes. Gave me instructions as he went

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech knew exactly what he was doing. Installed my camera in the best place quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the cameras was very friendly and patient with all the questions we asked while was working on the installation. He went over everything about how the cameras worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does amazing work!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kendal Calderon was then installer, super knowledgeable on everything and did a wonderful job

    I would recommend this to a friend