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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,336 reviews
  • Rated 5 out of 5 stars

    Installed my security system flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service. Can't say the same for the ARLO system they installed, but the service technician was helpful and really great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very helpful and did a great job installing cameras. Very happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad ring camera instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent in stalled our 2 additional solar ring cameras. He discussed placement before and did a thorough review on the correct set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my Blink wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Blink wireless cameras and were very helpful in instructions and set up for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So glad Best Buy offers this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed my cameras did so with ease, including in the hard-to-reach places. Highly recommend getting this service with a purchase of security cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    The

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insullation went well The cameras work well and placed in the right spots

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did an amazing job setting up our cameras! they were right on time, very professional and very quick. they also loved my dog and played with her in the yard☺️

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted both cameras and set it up to work with my ring doorbell efficiently. Very polite & professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installation was great. It was a great job of showing how everything works and was very friendly. He was complete in everything he did, very knowledgeable about setup and installation. Mike was AWESOME.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Installed Indoor Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! They were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Ring Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and the technique did a great job explaining things in a friendly way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet and Attentive about Every Small Detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and Garrett were so attentive to all my specific requests, little things that another technicians might find annoying like hiding corss

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation of ring alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our geek squad , the installation was quick and efficient, explained in details each step along the way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick & easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a complaint against Best Buy or Total Tech. They are quick, easy, and professional every time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installedreally quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing the camera. He was on time, friendly and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job, except the doorbell camera is ill positioned that saying they are coming back out to fix the problem at no cost to me! Hope it helps

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Brandon mounted our 2 cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon from geek squad mounted our 2 outside cameras for motion/sound.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Eufy cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras!! They are solar powered and tell us when someone is outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent in timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, and got things working in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed cameras at my residence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very knowledgeable professional young man. Came out and had everything up and running in about an hour. Help me and my wife put the app on our phones. Showed us how it worked. Was worth the extra price to do everything. Wonderful

    I would recommend this to a friend