Customer Ratings & Reviews

The agents did a great job of installing cameras to outside of my house and setting them up for viewing on my monitor. Great communication them and they listened to what we wanted.

Technician did a great job with the install. Also explained everything.

I had both the Ring camera and the solar panel installed by the Geek Squad. I love that they are able to install items that would be difficult for me.

All three camerals are working.Wish the doorbell was working.

Did a great job. Installer had been with Geek Squad for many years. Consulted the location with us before final location

very knowledgeable technician. Set up took little time.

Great service and great installation.installation took less than an hour.

The Geek Squad team were very professional and kind. Completed the installation of my ring cameras and solar panels. I’m very satisfied.

Excellent service as always! ioewifiofjifoiefoiejfoi;;fnefn

AGENT DID A GOOD JOB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Did a great job . Very professional and experienced. On time and very patient with me answering all questions and showing how to work cameras. Thanks guys for all you did.

Tech guy was excellent. Knowledgeable, timely, and helpful with tips. It was a satisfying experience and he took his shoes off!

The agent mounted my Ring door bell and connected it to the first. Then he showed me how to connect all the other sensors and any other devices. He was extremely helpful and very knowledgeable.

The Geeks were great. They were quick, efficient, very personable, answered all my questions, and best of all, everything was installed right.

I think it’s great. The picture is crystal clear. I ❤️my new addition to my back yard

We were thrilled with our installation by Lucas. He was very efficient , qualified , knowledgeable , and neat.

cameras instaaded efficiently. Installer was friendly and answered all questions. made sure I understood the management of product

Security cameras installed very quickly, although there was a snag in scheduling. Cameras work well and help protect my home and the community.

My experience of getting technical support on my lap top computer has been inconsistent. My wait time of getting an agent varied from a few minutes to a couple of hours and, sometimes my phoneline got cut off after I was put on hold for hours, I have to call back again. This has happend to me twice in the past one month, making me wanting to ask for a refund of my $199 total tech support annual membership since it was just renewalled on 19 Sep 2021. Once I get an agent, the technician support work has always been excellent. I was asked to purchase a SANDISC to download files from my android phone to it by a Geek Squad agent at a La Jolla Bust Buy store. The agent spent six minutes to sell me the product, but did not complete the download of my pictures from my phone to the disc which was my appointment was booked for. Additionally, the agent has misrepresented the Sandisc by overselling it's download speed compared to a traditional USB device. My personal experience has proven he was incorrect in this regard. The sandisc has lead to other technical difficulties including a requirement of having to download adobe readers to open my PDF files, mislabling my old files, missing a lot of pictures, documents and emails since 23 September 2021 (the day Sandisc was implemented) and immediately returned back to the store.

Alex and Gregory are amazing! I would have them back at any time. They were efficient and knowledgeable in the item I purchased. Couldn’t ask for better support