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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,362 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Camera Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install my cameras were great. Friendly, informative, installation was efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed camera quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time, good communication, cleaned the area and equipment after work was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went perfectly. It didn't take too long either

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Loved the Best buy services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Very professional and educated on products.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job. the installation was quick and the installers were friendly and full of information.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to put the camera up. The reception wasn't clear. When I asked why not, I didn't really get an answer. It turns out my WIFI signal wasn't strong enough and I need a booster. He should have known that and advised that. Also, he should have advised getting a solar panel for the battery, rather than having to get on a ladder to change the battery regularly. He apparently didn't know much about the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic home security installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician knows exactly what he was doing.. answered all of our questions and made great recommendations. Very pleased with service visit!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought cameras and were mounted very professional. Scheduling people were not so efficient. Took a month for them to get appointments correct. It became very frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with my agent. He was very professional and his knowledge of how to fix my TV was equally impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss. In this situation, it was a hit. They knew what they were doing they were on time and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a very good job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a very good job installing my camera. They answered all my questions and made sure I was satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so professional. He did his job very good and completely over the job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two wireless outside cameras, then made sure they were set up on my phone so I could monitor activity in my drive way and in the back of my house also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with camera system and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with the Neil from the Geek squad who installed my system. He was here all day and was very meticulous in his prep and worked with me to find the best solution for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Replacement appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and quickly installed the system then showed me how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Security Cameras done quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did a great job I would call geek squad back should I need additional services

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional courteous and prompt.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers new their job and then some. Super knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Ring Cameras. Will probably invest in another solar panel.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras for my first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have known they had to be taken down to charge every time. But other than that they’re good. Plus the tech was great.

    I would recommend this to a friend