Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,362 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wesley did a great job recommending and installing our Arlo cameras. We really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad performs excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed all of my cameras and did an excellent job. They explained how to use them and were very patient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arrived on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job with the installation with the outside camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cameras were installed perfectly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Attentive, kind, and knowledgeable. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable, fast and open to my recommendations. Had my cameras panels up and charging in no time. Was careful throughout my home and cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Arlo camera install

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents installed and demonstrated the use of the camera system professionally and answered all my family’s questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The best customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does everything for you. Prompt, efficient and always very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my ring doorbell and security system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was super helpful explaining everything and trying to accommodate my time schedule. Thanks so much!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed ring doorbell and also ring camera in back of house. The geek squad was very professional and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    James is a super Geek Squad representative

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James answered all our questions very clearly and succinctly. We have been pleased every time James has been in our home for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer Service. Workers patient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with installation. Very helpful in instructions and placement. Coverage is clear and just what I had hoped for. Clemente was very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Put the best default camera angle values.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job very knowledgeable tech. Put cameras optimal locations, programmed them perfectly. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, actually tried to come a day early but I wasn't available. Work done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad couldn’t have done a better job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted cameras, connected to tv & phone, and did a great job of showing how to use. Friendly & professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo Call the let me know he will be here in 35 minutes and he arrived on time. He got the job done in a timely manner and he was very knowledgeable. I would recommend him to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy tech did a good job of installing our 2 wireless cameras in a reasonable time. He made sure we were comfortable with cameras and answered any questions we had before he left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar Hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to have metal tubes showing on my backyard wall. This allowed for my cámara to be hooked up and with a clean look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't finish the first time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't able to install one of the cameras because it wasn't charged. They said they would come back the next day but they didn't (even though I called them). So I had to schedule a new installation appointment for them to come back.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed all my ring gear quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this service free as a perk of total tech membership. Highly recommend it.

    I would recommend this to a friend