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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,378 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good suggestions on placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent suggested better locations for the cameras that we had initially proposed. Helped understand how to set up web access

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician personable and very efficient at his job. He knew just where to put the cameras for best view.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Marco installed my ring cameras perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco was amazing and represented Best Buy very well. He was very efficient communicative and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras exactly as I wanted them done and set everything up for me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job, and would have them back for more installations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sean from Geek Squad installed our cameras quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean installed 3 nest cameras. He was vey knolwedgable and extremely polite.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Swuad repaired the camera quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent adjusted the outdoor Ring camera. She did an excellent job. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad Security Camera Install - Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Knew just what they were doing and got to work. I will be using them again in the future for best buy purchase set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly and easily installed my camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and instructions by my techie were very clear. I will always use Best Buy and turn to the Geek Squad for help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a box with 3 solar cameras smart cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His name is Victor, and was the bast professional and advisor!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a good job of mounting my cameras around my home. I appreciate the work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really good camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, clear display. No screws required, can simply position on shelf or wherever stable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job as requested in a quickly time. Never let the stop.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Would suggest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did such a good job I ended up out of a relationship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera se up in front of house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had prompt service and they even helped us find our charger to charge up the two cameras. They were very helpful and worked quickly. Fred

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee came And listen to my concerns or questions installed my device quickly. He was very polite and professional and respectful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Camera installation was done quickly , neatly and everything was explained clearly to us regarding how to use the system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    RING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution and picture quality. Very good quality on the night images. Highly would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad vey helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job and helped me understand how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional team. They returned back to do miner maintenance few times. Extremely happy with the service and their communication.

    I would recommend this to a friend