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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,362 reviews
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay we appreciated the service after long waiting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad vey helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job and helped me understand how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Installed quickly. Made sure everything works. They did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Total Tech installed my Arlo Cameras with ease!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras and connected them to the base station. They explained how it works and is it up and running just fine. Thanks for your help

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was fantastic with the camera installation and was very patience with answers to all of my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad outdoor security camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new Wi-Fi outdoor cameras, did a great job and were very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camera and Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente camera and Tv the best Good service Go to buy Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my cameras exactly as I wanted them done and set everything up for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring cameras install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a great job and explained everything to me on how the system works and helped me with down loading the app needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    camera installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted my cameras and hooked up.wires were hidden and tacked to wall.helped with internet connections.very professional great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all three cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All three camerals are working.Wish the doorbell was working.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great video cameras with outdoor flood lights, work great geek squad installation was awesome

    I would recommend this to a friend
  • Cons mentioned:
    Communication

    Rated 1 out of 5 stars

    Nestcam Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was to install a nestcam on the outside of my house. I told them I wanted to run the cable from the camera into my attic and then down into my garage where it could be plugged in the AC outlet. I explained this to the operator when I called to request service and was told this was not a problem, that it would cost $130 plus tax and that I would be completely happy with the job, or I could get a refund. When the technician arrived, he mounted the camera very easily onto the soffit of my roof with 2 wood screws, something I could have done myself in 5 minutes, He then told me there was no way he could run the cable thru my attic and he had no experience doing so. He said he was sorry and then left. I called and tried to get someone to fix the problem and was told that a manager would have to come out and access the work and that it would cost an additional $50 just to look at the job. I declined and now I must take the camera down every 2 months to charge it. I am very unhappy with the Geek Squad, they don't honor their proposals and offer no you no consolations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bra cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are real good!!!they work good and you can see everything clear

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really good camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, clear display. No screws required, can simply position on shelf or wherever stable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Two cameras were installed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two cameras were expertly installed giving me a perfect view of all the windows and doors that I wanted covered.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me find the best location for the camera, mounted it, and showed me how to use it. Nice guy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched for months waiting on the price to go down.Went down on cyber Monday from $499.00 to $299.00.Excellent purchase.Great starter camera’s.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free service by trained professional, providing peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Swann system provides excellent pictures and I really appreciate the fact that it is wired so I have no batteries to change! The installer, Alex, made excellent recommendations.

    I would recommend this to a friend