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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my security camera's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all 8 of my security camera's and I could not be happier how they are working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, BUT STAY PRESENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what, throughout the entire process, make sure you watch their work. They are good, but there are a lot of working parts to getting an install right. The installer may say they understand your instructions, but chances are, they will march to the beat of their own drum unless you explain it perfectly before and throughout the process. I HAD TO CALL THEM BACK TO REFINE THE INSTALL. OVERALL, I AM HAPPY WITH THE VALUE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Seeing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They took their time and did it right.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installation of security cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vernon was prompt and did an excellent job installing the security cameras. He was thorough and ensured our satisfaction with the placement of the cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good suggestions on placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent suggested better locations for the cameras that we had initially proposed. Helped understand how to set up web access

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    THe Geek Squad are lifesaving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the home service done by The Geek Squad. The are always professional and helpful. I would always rate them as excellent in every category.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were good quality I purchased 5 pack, the only thing is the battery dies quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceasar did a great job installing my ring cameras!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ceasar came out on September 1 to install 5 ring cameras. He did a wonderful job. Took the time to work with me to place the cameras for best coverage. He also explained in detail the different functions of the cameras. We walked through each camera and did a full test of the lights, speakers, microphone, and siren. He was patient in answering all of my questions as well! He was great and totally professional and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Friendly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to schedule and get it to work. Just not too many appointments availble

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed cameras hard wired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed and connected all 4 cameras and good coverage from the cameras at my home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stewart set up and made sure it was viewing the areas I wanted to watch

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This job was subcontracted as Best Buy did not have anyone available in the coming weeks to install my cameras. It was a young gentleman that showed up and I don’t think he’d ever installed this product before. He kept asking me what to do and I felt like I should have just done it myself. When everything was finally done, it worked great but still needed to be adjusted some more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Geek squad installers. Polite knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy install was on time and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED SECIRITY CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our security camera were top-notch professionals. They were EXCELLENT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    To thumbs up great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very fast setting the simplysafe 2 way audio cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted a camera and solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up didn't work correctly. The second geek squad attempt worked perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring Camera installation was done quickly , neatly and everything was explained clearly to us regarding how to use the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer who put the cameras up quick. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable Geek Squad installation of my ring cameras

    I would recommend this to a friend