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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,362 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad Did Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad member installed the four security cameras in my apartment. He was super knowledgeable, polite, and friendly. The cameras are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's Ring camera and solar panel installation went very smoothly and cleanly, and everything is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras and TV issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not pleased with Best Buy n geeks getting addresses n tools to mount cameras at the correct location. Having to call back to install cameras. Delivery issues too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a very good job installing my cameras around my home. I appreciate their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out and completed the installation very quickly. I am happy with my system now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy install was on time and they did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera meets my security needs. The installation was done by the Geek Squad and it was done very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad come out to install our outdoor Arlo cameras, camera-charging solar panels and video doorbell. The lead guy definitely knew what he was doing and got everything up-and-running despite running into several issues along the way. And, even though it started to lightly rain a couple of times, they pushed ahead and finished the install. I was very impressed by the group of 3 and I've had zero issues with everything they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, I recommend. No regrets and very happy with this service and purchase

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Camera set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor installed my camera and I was happy with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I absolutely recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were great,and knew exactly what to do.I would recommend using the geek squad.You can do it yourself,but for what they charge to come out and hook everything,its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer who put the cameras up quick. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and solar panels plus configured the system. Execellence work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    outside party did excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a great job and explained everything as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have the Ring camera & have installed by someone that knows what they are doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable Geek Squad installation of my ring cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    like the cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had cameras installed by geek squad , the gentleman that installed the cameras was very nice and explained how the system works, very pleased with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up of Eufy system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted & connected 4 cameras & the home base & they are all working great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job and give me details on the product

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was very professional and knowledgeable. He answered all of our questions. We would highly recommend getting the cameras installed by the Best Buy Geek Squad team.

    I would recommend this to a friend