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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,362 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and get to work. It was a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Arlo cameras and connected them to my Wi-Fi. The only problem is the cameras keep drooping and don’t stay put for a better view. It seems the cameras need a better mounting mechanism. The cameras seem to be too heavy for the current mounts. I have to keep moving and tightening the knob. I should have gotten different cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Complete installment in good time. Working well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Sold short!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These go thru batteries super fast staff selling them to me didn’t tell me so when the installer came I didn’t have the solar charger to charge my ring. So both of my cameras are inoperable already.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart installers and very professional. Did a great job and exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch a Thief Ring Camera Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Services 24/7 days week and counting safety comes first Yeah…..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad sometimes need some urging to do the right thing but usually pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman did an excellent job mounting my television and installing the Blink cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GS install cameras indoors and outdoors, all without a hitch. Showed them where I wanted them, and they installed and made software additions to ARLO software.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Warren from Geek Squaf mounted our cameras efficie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Warren, mounted our cameras with precision and dilligence. We were pleased with his overall work ethic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2nd purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase. Best Buy installation was exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my 2 outdoor cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my 2 outdoor cameras, set the system up on my cell phone & explained everything very well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician didn’t leave before everything was right. Recommend using the service… anytime !

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this camera to replace one of my other cameras and I just love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Technician was professional and informative.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my ring Cameras ensure that they were placed as requested with the best view possible. The interaction was professional and informative,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and di an excellent job installing equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed 2 cameras and the solar panels. Took less than 30 min.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. I would recommend this camera to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad service contractor was in & out in mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came ro install my 1 camera. He was so precise & knowledgeable. Made it look so easu to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tara was my installer. She arrived on time, she was fast, patient and provided A1 customer service

    I would recommend this to a friend