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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3336 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,336 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed security camera. Agent installed quickly and was pleasant and explained her every move

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Subcontractors installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer installed security cameras and did a neat job. Was helpful and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GS install cameras indoors and outdoors, all without a hitch. Showed them where I wanted them, and they installed and made software additions to ARLO software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't remember his name but he looked like my ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very experience and knowledgeable and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Cameras Correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night Owl cameras were installed where I wanted them after they were paired with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love her

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service - will make up reasons for her to come back lol

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure working with Carlos. Installation was a breeze. We live in peace again. You are trusted professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    >> great service that works great. highly recommend <<

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and done quickly. Everything was explained and tested for great results. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Top Rate Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent and knowledgeable and considerate Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional installation and gave us instruction on the use of the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Agents installed my wireless ring camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my wireless ring camera And assisted me in hooking it up with my Internet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Technician was professional and informative.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my ring Cameras ensure that they were placed as requested with the best view possible. The interaction was professional and informative,

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Tech was outstanding, and knowledgeable job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and set up everything. So far very happy with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Solar powered camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William showed up on time..did a very good job. Left contact numbers of his supervisor if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best installer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ is the best geek squad person I’ve had to my house. Install was quick and easy. His instructions were also great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely, thorough, didn't need my assistance for anything and the tech worked seamlessly when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installatiion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All were installed to my satisfaction. I would call on them again,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arlo camera still isn’t working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid a fee for my Arlo camera reinstall due to the camera being down 80% of the time. I had also purchased a solar panel with this camera. The technician came out and changed the battery and stated this should take care of the issue. Again, I informed him that I believe the camera was originally installed where there wasn’t proper sunlight for the solar panel. I have said all of that to say I paid a fee and my camera still isn’t charging or working properly.

    No, I would not recommend this to a friend