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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3362 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,362 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installatiion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All were installed to my satisfaction. I would call on them again,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guidance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad was great. Quick and accurate installation provided guidance to the basics .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs that did my work did a great job. Gave some suggestion on things to change. My install turned out better than I orginally planned.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came out and in no time had 3 cameras up and on his way

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring cameras installed by geek squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech did a great job with installing my cameras in the best locations to capture a view from all directions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work by the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my devices. Neat and clean. The system works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall OK, a fair amount of miscommunication.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew worked well together, very polite. Explained everything thoroughly. Made sure everything worked.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great to see the outside of my home from inside!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and very courteous. Placed my cameras in the most efficient way and made sure they were hidden from plain site.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Cameras!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are perfect for my needs. The technician was really skilled and worked with me to get the cameras set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo camera install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and efficient. Showed me how to use the devices and we worked through where to put them. I would recommend their service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek squad installed my cameras.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the cameras and assisted me with understanding how they work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wireless cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were really good and helpful. They explained things as they went through installing the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Technicians very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were Very knowledgeable, helpful and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best teams from geek I ve dealt with on installs that I have had. Prompt and answered the questions ...Thanks Victor

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed doorbell camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an outstanding job setting up doorbell camera. Geek Squad and Best Buy as a whole have awesome customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad did an excellent job installing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent jobinstalling the cameras and explaining how to download to the phone and tablet. Cameras show excellent pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with installation and explanation. Thank you!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek did a great job in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agen mounted and explained all cameras and connected to phones and laptops. Very courteous and experienced with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pamlico

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras, now have 8—only buy Arlo products from Best Buy, they are the best

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an amazing job!! I love geek squad and would recommend this to all my friends

    I would recommend this to a friend