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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,363 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Camera and router setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My te h Beau was awesome. Very knowledgeable and helped with every aspect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek SQUAD .work with you. until it the problem is fixed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy...mostly because I wanted 3 of my 4 camera free-standing so that I can move them around as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Two attempts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have two visits. The second installer came out and was very nice. They really are unable to connect any electrical other than to plug something in. He put the camera where we wanted it. The first guy came out and didn’t do anything which was frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his partner is great. They deserve a raise so that Geek Squad can keep him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my cameras and made sure that they were working properly and connected to my wifi

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed and adjusted security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient and returned until all was done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD CAMERA INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was patient and knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always using geek squad to install devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, friendly, helpful, got everything done quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed my camera and were competent, effecient and personable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having someone install cameras. Had problems with scheduling. Tech didn’t show up when originally scheduled. Had a very frustrating time reaching someone at Best Buy who could figure out what happened. Individual who helped me order cameras helped resolve scheduling. Tech who came had only installed a couple of arlo systems. Cameras working ok all in all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Great Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and you don’t have to scan through videos for hours to see what’s going on. You can set different settings to work for you.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Answered all my questions. Arrived on time . Called before arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love these cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they install them ,they did a really nice job I can see from the side of my house behind my house at all times through my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are vert good for my situation, but the installer went way above and beyond expectations with this installation. Could not be more satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera in great room fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted my camera and answered my questions. He was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my modem, router, and cameras. He did a good job. Answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Geek Squad Installed Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected this camera and were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring Doorbell excellently done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to reinstall my Ring doorbell. The rear camera had to be re I'll installed. The agent knew what he was doing and everything is s working OK now. I really appreciate the Geek Squad as I have no one else to help with things.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed cameras and set them up on my phone quickly. Explained and showed me how to use. Friendly installer and very knowledgeable.

    I would recommend this to a friend