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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,337 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this team knows what they are doing and it takes a lot off your shoulders when it comes to installation , doing it right and making it quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Two attempts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have two visits. The second installer came out and was very nice. They really are unable to connect any electrical other than to plug something in. He put the camera where we wanted it. The first guy came out and didn’t do anything which was frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek squad service. I never have any issues with the geek squad service. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my cameras and made sure that they were working properly and connected to my wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESPME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system and the installer was absolutely awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad can help with what you can't do.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of just wishing we had things Geek Squad has made it possible. I don't know how to do it myself and I can trust them to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I can see you now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. I really like the way everything look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. Easy to work with. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would by them again (Nest Cameras)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great quality and pictures easy to install and charge

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and easy...mostly because I wanted 3 of my 4 camera free-standing so that I can move them around as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable. Answered all my questions. Arrived on time . Called before arriving.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price. Clear images and you can see far.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Ring installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job installing ring camera Knew what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my modem, router, and cameras. He did a good job. Answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Geek Squad Installed Wireless Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected this camera and were wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    installed security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time & easy to work with explained about the product .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Great Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear and you don’t have to scan through videos for hours to see what’s going on. You can set different settings to work for you.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and perfect for locations without electrical wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Total tech is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are very helpful, knowledgeable, friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having someone install cameras. Had problems with scheduling. Tech didn’t show up when originally scheduled. Had a very frustrating time reaching someone at Best Buy who could figure out what happened. Individual who helped me order cameras helped resolve scheduling. Tech who came had only installed a couple of arlo systems. Cameras working ok all in all.

    I would recommend this to a friend