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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,363 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    USE THEM ALL THE TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULDN'T HAVE BEEN TAKEN CARE OF ANY BETTER, FROM INSTALLATION TO BEING SHOWN HOW TO OPERATE THE SYSTEM. HAVE USED THEM BEFORE AND WILL KEEP ON USING THEM!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Bestbuy In Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek squad at Bestbuy install my new Google Nest camera to get me up and running with quality. Hands down it’s something to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my tv with no problem! They were extremely knowledgeable and connected all my devices to it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great. Easy to work with. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would by them again (Nest Cameras)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great quality and pictures easy to install and charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Theyre helpful, and my issue was resolved easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brink Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys (Cody/Fred) installed my Blink security/Camera system and it worked great !! These guys are very professional, Courteous and extremely knowledgeable. Super Awesome Technicians

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Needed best buy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting both cameras in the perfect place. They agents were very helpful getting the cameras set up to work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I can see you now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. I really like the way everything look.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Ring installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job installing ring camera Knew what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for the price. Clear images and you can see far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service value. I've trust in the skills of the installers. They were helpful and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the cameras quickly and placed them where they give the best coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV, and they connected my security lights, but they did not aim and position the lights properly so it is going off all the time. They need to return at their expense to set the camera up properly. They should have checked this while they were at our house. I am sure that if they followed up that this could be taken care of easily. We had 2 issues: the TV connected properly to Roku, and the security lights.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and Eric installed my ring cameras and wifi ,,,very professional. I could not have done it myself!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complexities of initial setup should be left to the experienced. Users can easily manage regular operation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installing my ringtones really fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who installed my rings was very awesome and gave me great advice on the positions

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so knowledgeable they helped me out a lot they showed me things i did not know

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    installed security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time & easy to work with explained about the product .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Extra Eyes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians that mounted our cameras were professional and efficient.

    I would recommend this to a friend