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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,363 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ring Spotlight Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras and perfect for locations without electrical wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wireless camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did what i wanted, cameras installed and the system made operational. i'd use this team again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent mounted my tv and I am satisfied. This was a quick installing and would recommend again

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Installed our cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooper and John are great..very knowledgeable about our cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was timely, professional, quick and worth the cost of installing three wireless security cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our outdoor camera security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James and Brian did a great job setting up.the cameras and working through the start up issues we had. All of these guys were very professional abd highly competent.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Total tech is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are very helpful, knowledgeable, friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without lifting a finger, I was set up and had my system explained to me. Would have taken me much, much longer to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great price, great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was on time, efficient, friendly, and install took about 30 min or less

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage that I have with the squad is the best thing to do if you are not tech savvy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who did my install were very helpful and knowledgable. So glad I had them do this install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent job figuring out where to place the cameras to cover the areas we needed to cover. Setup went smoothly and quickly. Great job Chris.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Installation. Great installer. Loaded the Ring app on our phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was speedy and professional. I am looking forward to seeing you again for any future needs

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installed the cameras perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both cameras work great, very clear with excellent detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to our home to adjust the sound system and to install 4 outdoor cameras. They were very knowledgeable and polite while working. They then explained to us how to use the remote control to get the quality picture. Matt and his partner downloaded the cameras onto our cellphones and listed each one for us.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt and installed 4 outdoor cameras and a spotlight. He also Provided technical support for us with the operation of the cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Arlo Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not easy getting to the correct people and phone number to have Arlo installed however the installer after the initial communication to install was resolved was completed without issue. I feel the delay was due to COVID and not enough help within the store itself. Arlo is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My camera was installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my outdoor camera and it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    night owl security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. geek squad, very efficient, knowledge and courteous.

    I would recommend this to a friend