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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,378 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very detailed and knowledgeable of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Techs were very friendly and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up all my cameras, and even more importantly walked me through how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my cameras to my liking and adjusted upon request

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my cameras and linked them .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras outside and set up all of the links with explanations to my I pad and cellphone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Blink installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted our cameras with attentive ease

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad installed Cameras quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys determined the best position for my two cameras and wired the cameras without obvious wire showing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation went very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent very courteous from Geek Squad. Explained about the installation. Helped with app. Download on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qualifies technician, mount all 3 my camera properly on my property

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very helpful. He installed all our camera's

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Got my Ring to Ring and Protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, and very thorough with explanations and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got our Blink Cameras Going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent on time show up. Very friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed camera and solar battery charger. Showed me how to check battery levels and use the app. Great job and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Ring Doorbell excellently done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had to reinstall my Ring doorbell. The rear camera had to be re I'll installed. The agent knew what he was doing and everything is s working OK now. I really appreciate the Geek Squad as I have no one else to help with things.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    demgeeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they knew were to put the cameras, not up yo as-sprin either, but out of view of anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google indoor cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Google cams probably don’t need a professional install super easy to do on your own.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was very professional and caring about how the security camera was installed and secure!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my Nest thermometer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the nest, linked it to my phone and showed me how to use it. He was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technical install good, documentation poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and efficient install but access to on-line help very limited— no documentation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was so smooth and fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took less than 45 minutes for all 4 cameras. Geek Squad representative was knowledgeable and quick.

    I would recommend this to a friend