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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,337 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was great on time very professional didnt make a mess

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed equipment in timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a good job with the installation of equipment. Thanks for a job well done. I appreciate your time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Ok camera for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech, Greg Hernandez is the best. He is a good fit for the company. Give him a raise!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job with the installation and set-up. All involved were courteous and very helpful explaining how to use the app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Qualifies technician, mount all 3 my camera properly on my property

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very nice job shut up quick and easy I’m glad I we

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job shut up quick and easy I’m glad I went that route made it easy for me thank you

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras just right. I would recommend them because they do excellent work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to install In my cameras and did walk thru process with me on how to set it up very worth it..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to work with. .......................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy as long as it’s not hardwired Geek squad is not able to do that Weeks later still waiting on third-party to show up. I’ve made three appointments and all three I have showed up can’t do it. Other than that the cameras work great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solar charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and explained everything on how it works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Roland installed 2 cameras and solar pa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roland installed two ring cameras and one solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, thank you so much for your help! we loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy technicians, Burlington NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy technicians determined the best locations for maximum coverage of the four(4) spotlight camera's purchased. After the installs, they instructed me on how to charge the batteries and basic operation. I am very pleased with my purchase and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted 4 Ring Security cameras & 4 solar panels. They did a great job and everything I asked for.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, on-time, friendly and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, Installing process was easy and fast…..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up all my cameras, and even more importantly walked me through how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of ring camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very experienced in installing my cameras and everything went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and installed timely. xxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend