Customer Ratings & Reviews

Good and efficient install but access to on-line help very limited— no documentation

The installer worked extremely hard to try and get this system to work but due to limitations of this system, it would not accept our password that we use for all of the things hooked up in the house. It would have been too difficult to change all of the passwords for everything else, so we are returning this system and buying another.

Installed the position of an outside camera not to my liking, wanted it on the opposite corner of the house. He moved it to my liking and agreed to reasoning for the placement. But in doing so he left two holes in our siding from the original placement. In your advertisements and videos Best Buy employees are dressed neatly and in uniform, The Geek Squad who showed up for our service was not in uniform which I can understand for they had winter coats on and were working outside, but Best Buy should at least provide a belt for its employees to hold his pants up so his underwear are not showing. Bad look doesn’t bide well for the Best Buy brand

Once again another awesome install by Geek Squad! Always polite, helpful and courtesy, Will continue to use and would highly recommend!

Covered the whole house, which is what we wanted. Clear pictures. Phone notifications.

they knew were to put the cameras, not up yo as-sprin either, but out of view of anyone.

Did a good job installing....the camera these camera are great security...

Cameras were installed right where we needed them!

Good to work with. Got all installed and working in good time. Thanks

The item was installed quickly and professionally to my satisfaction.

The agents mounted my cameras outside and set up all of the links with explanations to my I pad and cellphone.

Good job. Google cams probably don’t need a professional install super easy to do on your own.

They was very professional and caring about how the security camera was installed and secure!!

Always great service and very polite and knowledgeable

First, he asked me where to install them. And did it very quickly in a professional way.

agent very courteous from Geek Squad. Explained about the installation. Helped with app. Download on my phone.

They came and fixed the security cameras, and they did it professionally

The agents mounted cameras and showed how to use the app with features.

They guys were great excellent work and service. Both were so friendly and knowledgeable.

The Geek Squad did a Great install! Quick easy and Very Professional!