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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3378 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,378 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional. Arrived late in the day but installed my 3 cameras very quickly and then left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was done with care and efficiency.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the care given to the installations so our property was respected and the cameras properly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service for TV installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 6 TV's for my new home. I have used the Geek Squad before when in installing new TV's and the service has been excellent. I only wish cable companies were as efficient as the Geek Squad. The Squad installed my TV's an made sure they worked with the cable and showed me how to use the remotes and the TV. They made sure I understood how everything worked before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent in timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, and got things working in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Shotgun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they install my wi-fi camera less 30 minutes Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 2 cameras outside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service and very polite and knowledgeable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technically educated, but sloppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the position of an outside camera not to my liking, wanted it on the opposite corner of the house. He moved it to my liking and agreed to reasoning for the placement. But in doing so he left two holes in our siding from the original placement. In your advertisements and videos Best Buy employees are dressed neatly and in uniform, The Geek Squad who showed up for our service was not in uniform which I can understand for they had winter coats on and were working outside, but Best Buy should at least provide a belt for its employees to hold his pants up so his underwear are not showing. Bad look doesn’t bide well for the Best Buy brand

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the monies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am certain installation would have been easy, it was worth my time to pay for the GEEK installation. It was good service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were installed right where we needed them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Arlo Cameras and Solar panels efficiency and quickly. Very polite service person.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my floodlight camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my floodlight camera in backyard

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional he did a great job on the installation and showing me on how my system work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see who is at my door without getting out of my chair,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Security Camera Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my cameras as I requested. I am very pleased with Geek Squad and will continue to use their services.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Greek squad installed them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent the video footage is great and the pictures are very clearl

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation Team Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed up on time and did a great job installing my two items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great-arrived on Time -walked the job-listened to what I wanted to accomplished-we agreed on scope of work-The install went smoothly and was professional - when finished the Geeks reviewed how it operated and answered all questions The Geeks are a perfect representative and I personally would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS did a great install of ring outdoor cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the ring cameras and they did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Happy with Google Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer recommended great locations for mounting cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Technician

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable about the product, installed where and how I wanted

    I would recommend this to a friend