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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 3,337 reviews
  • Rated 5 out of 5 stars

    Geek squad got my cameras back on line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice couple of guys! Great service. I will call again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed camera and solar battery charger. Showed me how to check battery levels and use the app. Great job and service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install was so smooth and fast!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took less than 45 minutes for all 4 cameras. Geek Squad representative was knowledgeable and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE, COURTEOUS GUYS. GOT THE JOB DONE CORRECTLY AND HELPED ME CONNECT MY CAMERAS.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service installing my camera in exact location

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Spotlight Cam Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and informative installation experience. Definitely would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all cameras and solar panels done great job very friendly ansered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad showed me how to use the camers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was professional and jad no problem walking me throigh the.directions using the camers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Properly installed my Rings Cams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Properly installed my Rings Cams ao that all of my premises and the approaches to my property were covered

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job performed and did some detailed set up that supported the applications as well

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Ring Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very knowledgeable and got us rolling quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Daniel with geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very kind and professional. He answered all my questions and concerns. He did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick. prompt and efficient. Geek squad was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed Ring Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service. Answered our questions and explained usage very clearly. Would gladly welcome him back to install or service our current equipment needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Service for TV installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 6 TV's for my new home. I have used the Geek Squad before when in installing new TV's and the service has been excellent. I only wish cable companies were as efficient as the Geek Squad. The Squad installed my TV's an made sure they worked with the cable and showed me how to use the remotes and the TV. They made sure I understood how everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our Ring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offered Good service, quick installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installation Team Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed up on time and did a great job installing my two items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Friendly employees. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Tech was knowledgeable and pleasant. She was only able to install one camera vs the 2 that came in the box. She was not authorized to drill in concrete, which I understand, however, if the Geek Squad has a property owners written permission to drill a small hole, which in this case she did, I believe the job could have been completed. The Geek squad should reconsider their process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was efficient and thorough, explaining the software and making sure we were satisfied with the settings before leaving. Everything was tested thoroughly and he was very patient helping us get familiar and comfortable with the software and hardware. We are very happy with the technician and the products he installed for us.

    I would recommend this to a friend