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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 3,337 reviews
  • Rated 5 out of 5 stars

    Loved the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best part of Best Buy. The guys that came to install the cameras were outstanding to say the least. They really knew what they were doing, and were so efficient and careful. The only thing I regret is that I didn’t get their names to personally thank them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed By Geek Rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my camera and connected it to my Echo display. Works fine. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great-arrived on Time -walked the job-listened to what I wanted to accomplished-we agreed on scope of work-The install went smoothly and was professional - when finished the Geeks reviewed how it operated and answered all questions The Geeks are a perfect representative and I personally would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around service and knowledge with the geek squad memebers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up all our cameras. Polite and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They came, they installed, they explained.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. They installed the equipment. They then took the time to explain how the service works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job got it done quick answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted to desired location and was knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly added battery and adjusted solar panel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a phenomenal job mounting the cameras. Well worth the money spent and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional. Arrived late in the day but installed my 3 cameras very quickly and then left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed camera quickly and the team was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was done with care and efficiency.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the care given to the installations so our property was respected and the cameras properly installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed my floodlight camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my floodlight camera in backyard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could have done it myself, but I had a geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at the store didn't think these cameras would work for me because I had less than 100 mbps. Also, I had previously purchased the geek squad subscription for one year when I had a car radio installed. The techs who came out didn't think all 6 cameras would work because of the distance to the base unit. Bottom line, everything works fine. These guys went above and beyond and they were surprised that all the cameras worked. It was worth the $50 for the piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional he did a great job on the installation and showing me on how my system work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job done and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and installed on the wall our big tv and holder

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Arlo Cameras and Solar panels efficiency and quickly. Very polite service person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of eufy cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John with Geek Squad was wonderful and helpful. He set up 3 cameras and showed us how to do various things with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security cameras installed beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, efficient, paid attention to detail. Did a great job with the camera install.

    I would recommend this to a friend