Customer Ratings & Reviews

Instalation was fast. He was knowledgeable. And explained everything in detail. Would recommend

Phil Stetler is truly remarkable as the installer Geek. His years of experience and knowledge led me to return the original cameras and buy something “more affordable” and 10x better. Saved $$ and got better system. Had him 2x to residence because I purchased additional cameras after the first install. Very good at talking “down” to my level to explain how to use and maintain. I will ASK FOR THIS GUY for any other work. Very very very very impressed with him

The technician who put up my camera was very professional and new just where to install the camera to get the best view. He also put the solar panel where the sun hits it most and it is always 100% charged. I highly recommend the Geek Squad's services.

Definitely recommend Geek Squad to install home security. They knew exactly what I needed. Made sure everything was working perfect. Worked with my schedule

The installer was professional and fast and on time and kind. They were tme and took care of everything we needed.

The geek squad crew are on point. They come in and get the job done and if there is a problem they will come back out to correct the problem . Thanks geek squad.

I live out in the booneys and have an uneasy feeling when I come in after dark. It's such a comfort just knowing no one is in my house or anywhere close by while the cameras are in the armed mode.. I have told all my family and friends about these cameras-I even talked my sister in to getting a set. The picture and video quality is amazing. They were simple to install, however, I did not know that at the time of purchase and paid the Geek Squad to install and set-up for me. Save the installation fee and do it yourself like my sister did. Know that Arlo has good instructions and will assist on the phone, if needed. I like to do my own monitoring. I have paid for monitoring service for years in the past. I can do the same thing they can, only a lot faster. They call the cops who have a terrible time finding me and take hours to get here. I know which family and friends are closer and can be here in minutes.

I had a really good experience with the guys that came to install my cameras. They were very knowledgeable and helpful. I would definitely give them five stars across tge board!

Cameras work very well. I get to see whats happening at my home even when i am not tbere. Very happy with the purchase and installation.

Geek Squad did a great job both times we needed them. First time to install outside security cameras and home base. The second time (a week later) was to take down the 1st system that wasn't working correctly and put up the new system that now works great! Both times they arrived when they said, if not a bit early which was nice. They were helpful & professional too.

The squad did a great job installing the mesh system and helped connect all the devices in ways I would not have thought of. They fixed a networking problem that wasn't wireless by directly connecting to one of the nodes. I didn't know that was possible. Highly knowledgeable and professional.

Chappell & Ramzi were very polite and helpful . I do not want them to be written up about doing anything wrong because I went along with the suggestions as to where to install cameras. I had not ever had cameras before and was totally out of the loop where they should be placed. I assumed that all your personnel had been fully trained in where the best spots were. All three were moved to spots where they should have been to begin with according to someone who has been in that business for a long time. Also, the batteries only lasted one week and had to be charged. I called Geek Squad & didn't get a lot of satisfaction there. Question below as to if I would recommend GS-some things yes and other items no. Hind sight I would have gotten cameras & door bell same mfg. Didn't realize it should have been the same & that was not mentioned when I purchased said items fm Best Buy.

The geek squad (which was one guy lol) came to install my cameras and it was easy breezy! He placed the cameras where I wanted them and installed the app got me all set up. I was very pleased with his professionalism and knowledge about the camera system.

The installer was absolutely the best and he explained everything to me as he was installing. One of the cameras batteries went out after two weeks and two days. That really upset me because obviously the batteries that came with the unit was defective.

The in house installation of my mesh routers, cameras, and more couldn't be better. The tech are knowledgeable, diligent, and extraordinarily cooperative & helpful!

I am very pleased with the Geek Squad crew who installed 2 floodlights on my home. They arrived in a timely manner and was very professional installing the products. The technicians carefully showed me how to work the product and helped install the software on my tablet and cell phones. They did a great job.

I was hesitating to purchase the geek service for $200 but after getting the camera installation service. I am glad I got this service. I only pay $49.99 to get my cameras installed outside my home which saved me a lot of headache and time. The tech they sent out was professional and got the job done.

I bought Night Owl Wireless camera (not wire free). As a Total Tech member I got the install service free (Wireless Camera Install - Upto 4 cameras) and booked an appointment. When the tech arrived, he was confused seeing that the camera has got the wired connection and the service is for wireless. I made him understand that the camera is wireless and not wired. He said that it will take around 2 hours of time to install and hence he said that he will reschedule the appointment for future date based on his schedule. He came back with one more guy on the next re-scheduled date and finished the camera installation where ever I wanted the cameras. The tech was prompt and kept his words. I would rate them excellent to their commitment, knowledge and work.

Alec or Alex is the Geek who installed 3 cameras for me. He kept me posted on his arrival time and was a good listener when we discussed each installation. He knew the product well and was able to determine placement based on the view I wanted. I worked for several hours and maintained a focus on doing the work safely and correctly. Alec(x?) answered all my questions, made recommendations, and programmed all the software. So glad I have the Geek Squad to help me!!

Warranty service call was performed by Alex Sargent of Geek Squad for issue involving recent purchase/installation of security cameras. Alex was extremely thorough in checking/testing each camera/solar panel, not just the one w/issues. He was patient in explaining the details so that we understood what caused the problem and how he rectified back to full working conditions. Could not be happier with Geek Squad's home service techs.