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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 3,337 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    THANK GOODNESS FOR THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DIDN'T HAVE TO DO A THING, THE GEEK SQUAD TOOK CARE OF IT ALL. IT WAS A BREEZE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service unique service respectful and on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    video installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a good job and was knowledgable. Neal Gimben

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attitude and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always. Great attitude and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I appreciate the time allotted for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Living Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night Owl Camera install (4 cameras). Complete setup. A very good job. Thanks a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad service very worth the money fast frien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service very worth the money fast friendly they did an awesome job

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! They worked quickly and explained how to operate my new video camera app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a perfect job. Neat,prompt in arrival, professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Technician

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable about the product, installed where and how I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras were downloaded onto the base unit and installed on the outside of my house. All in about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and installation. still a learning curve on some of the options

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job installing camera,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing the camera, explained the app and its operation, answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth the monies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am certain installation would have been easy, it was worth my time to pay for the GEEK installation. It was good service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time =, installed camera without issues, works great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that were sent out to install the cameras were very nice and professional. The instructions they provided were clear.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Prompt and courteous. Quick install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    great person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    person was very knowledgeable and friendly with a lot of patients because i had so many questions. he was very thorough

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great techs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both we’re knowledgeable, friendly, prompt and very responsive to what needed to get done. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My indoor camera was installed within minutes, I really really like the quick service I received.

    I would recommend this to a friend