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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,337 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job explaining and installing. Ontime, quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 stars for the Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our wireless security cameras in a short amount of time and everything is working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came as scheduled, on time. They brought the equipment. Took their time to explain everything to me and then proceeded to place the items where we wanted them. They were very patient. They then connected the units and also connected them to our I Pad and cell phone. Thet made sure everything worked before they left.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two ting caneras installed and i went to put the extra battery in one of them and they mist have used a drill on the screw. It is so tight that i cannot open the camera at all and the screw is now stripped. Also the mount is not attached tightly and appears stripped out as well. Tried to call foe service and sat on hold for an eternity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Technician was superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was superb. Very patient and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good price and great quality service friendly customer service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Ring Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Ring doorbell and 2 cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents seems professional and maintaining standards during the time of covid Worth it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing was quick and easy for the Geeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent arrived on time and was very helpful. He even went back to the store to get additional camera for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Respectful Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff were very professional and mounted the camera in the best location for security purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a fantastic job. He was deeply knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad mounted the door bell but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted the Ring door bell; however it was not working properly but the agents put the blame on the Wi-Fi signal. When I pointed it out only they agreed it was a defect equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are older and it was great that they installed this for us. They were very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Could not be any better. Had the knowledge to install and operate the alarm system. Made sure before he left that I understood the operation of the system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money on this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never realized this install would require me to hire an electrician to finish BOTH the installation of camera AND get my doorbell working. Installers told me that they werent electricians do nothing was hardwired. Cords were haphazardly left in the open for the cameras, not hidden, or secured properly and doorbell still didnt work when they left. Total waste of money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers installed my Arlo system and did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came out to install my security system was professional, knowledgeable and answered all my questions.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Recharge First - Then Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I didn't know that the camera battery which came with the camera had to be charged before using it, so it died shortly after installation. I would have thought that the gentlemen installers would have known that.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That came and put them up because I’m not handy and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful and the set up went smoothly - helped set up my phone too

    I would recommend this to a friend