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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,337 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek did a good job with the install and was careful to coordinate each location prior to installing the item!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my cameras with no issues and were very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek did an excellent job. Very professional, setup the system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had cameras installed and the process was fast and it didn't take long to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outdoor camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendations about place to set up camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Blink camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink camera paired with Echo 5 isgreat, and has clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad camera and light installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple and easy set up bc the Geek Squad was awesome. They arrived on time, called before arriving with estimated arrival time. They were professional, knowledgable about the equipment and friendly. I am happy I used them and so very happy that we also got the cameras set up with our flood light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of ring cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Communication was wonderful and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek thebest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians. We’re great, patient and knowledgeable about products

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. No more getting out of bed to check out your back or side doors! Geek squad installerswonderful!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    professional geeks are best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great to let someone else do this stuff. why not let the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek ingenuity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras mounted perfectly in all locations, glad to have used the squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable with camera installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek agent was very professional and pleasant!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my 3 Nest Cameras beautifully and correctly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: My First Go To Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is my go to resource for maintaining my laptops. I bought a Toshiba Satellite in 2010. Geek squad kept it going till February 2024. Gotta love the Totaltech program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 cameras were mounted in less than 15 minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed our cameras did a GREAT job! When ordering install, it will save time if you charge the cameras first, and then program them to the app and your router, etc. By doing all of these steps ahead of time, the installers were here less than 15 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is a great thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put up my camerasAnd set them up for me it was very good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed video cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed outside cameras and connected to our internet

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted cameras and made sure they worked correctly

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Still Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has required multiple appointments and visits. And the tech has arrived to every visit without a ladder - had to borrow mine. The cameras were sent with dead batteries. This wasn't discovered until the first visit had to be rescheduled because of wet weather. Technician did not return when he promised. Apparently, he forgot. He never bothered to call. It took my response to a survey before it was rescheduled. One of the cameras that had not been operating since installation was found to be inoperable. So a replacement had to be ordered. The appointment was again rescheduled while I waited for the camera to arrive. The appointment was cancelled because all home visits have been discontinued.

    No, I would not recommend this to a friend