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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,363 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agents were very helpful in explaining system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient in installing our new Ring cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great worker very knowledgeable and helpful. Courteous and fast

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installing security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed outside security camera with ease with minimal instructions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD JOB! This is my review not yours the all caps reflect my review

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Camarea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was awesome. They mounted my cameras were I wanted and ensured they were working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: My First Go To Resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is my go to resource for maintaining my laptops. I bought a Toshiba Satellite in 2010. Geek squad kept it going till February 2024. Gotta love the Totaltech program.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr Needham was very prompt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Needham was very prompt and the installer was quick and did exactly as I requested

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo Cameras. I only had problems with one because it wouldn't charge.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done to precision. Service is always great with these guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo Camera System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was friendly and knowledgeable about the product. They installed cameras very fast and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have someone set up everything and show me how to use and change batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are real nice now I have to learn how to work them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 outdoor camera set at my home. The Tech person did a great job of installing my camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation of my camera state of art. I would use Geek Squad again for my installations

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service rep. Was very rude and impatient with me , he was not kind and showed no customer service etiquette! I was not happy about him , I Paid $129 for an unsatisfactory service, , the camera keeps going off line , we were told to get a WiFi extender and we did , but we’re not sure how to install it . We need help , we are senior adults and some technical issues we are not familiar with , PLEASE HELP us! I feel like I paid my money for the guy to just install the camera with no explanation on how to operate it out of courtesy. Thank you very much for your consideration,Mrs. D. Jones

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad In-house Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT!!! Squad was well informed and helpful. Thanks Guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had security cameras before, but these Arlo cameras are pretty easy to use. So far so good .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great teamwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came and installed 3 televisions in less than 30 minutes. Amazing team work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! 100% Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! 100% Recommended. Great Service! 100% Recommended.

    I would recommend this to a friend