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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,337 reviews
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with their professional attitude, knowledge, and dedication towards their work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera still doesn’t work. And battery life stinks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done to precision. Service is always great with these guys.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Geek Squad Installed my Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arlo Cameras. I only had problems with one because it wouldn't charge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Camera with serious limits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple disappointments…this is a wireless camera. I’m not present to recharge it so I must plug it in and the location of the plug-in makes it awkward. It is so tight, it limits how I can position the view. Also, after 30 days, it requires subscribing to see the library at $4.99 monthly. None of this was revealed at the time of purchase. The legacy Arlo camera I had previously was much better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr Needham was very prompt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Needham was very prompt and the installer was quick and did exactly as I requested

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are real nice now I have to learn how to work them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad In-house Appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT!!! Squad was well informed and helpful. Thanks Guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job Mounting my TV and connecting all the devices leaving me with nothing to do but power on and began watching my favorite shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo Pro4 Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad installed my Cameras in a reasonable amount of time. They were professional, courteous, and conscientious. On a scale from 1 to 10 where 10 is extremely satisfied and 1 is extremely dissatisfied, I gave them a 9. Thank you Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Video service majors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done great job, very informative answerdd all my questions .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service! 100% Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! 100% Recommended. Great Service! 100% Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew awesome every time he comes out to eork on anything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have someone set up everything and show me how to use and change batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    She did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did a great job and was very professional. I would not have been able to do this myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guy was really knowledgeable and went over everything. Great customer service from tech. So far so good with the cameras. Almost a month and batteries around 87%. I linked with Alexa for notifications when there is a person on my front and back porch. I may need a WiFi extender, sometimes I get poor connection on the side of house farthest from my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and organized. I recommend an electrician be onsight when installation takes place so they can work together, otherwise, communication is challenging between the two parties with the homeowner as an intermediately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 outdoor camera set at my home. The Tech person did a great job of installing my camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had no issues installing cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed two cameras. They were polite and helpful.

    I would recommend this to a friend