Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3363 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 3,363 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my cameras fast!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my cameras and did an excellent job. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Camera with serious limits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple disappointments…this is a wireless camera. I’m not present to recharge it so I must plug it in and the location of the plug-in makes it awkward. It is so tight, it limits how I can position the view. Also, after 30 days, it requires subscribing to see the library at $4.99 monthly. None of this was revealed at the time of purchase. The legacy Arlo camera I had previously was much better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A MUST TO HAVE. A GREAT PURCHASED IF YOU HAVE A HOUSE A APARTMENT.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was quick and efficient with installing Ring cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Buy The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am feeling happy to purchase my first time cameras for my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Phil was super!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil took his time and ensured all of my items were installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Was Exemplary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave made sure not only tdnchat equipment was properly installed but adjusted them so that I could access everything safely and conveniently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician installed my cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed and mounted our cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad Camera Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent did a Greate Job. He adjusted my Camera System. No Problems as of today. John

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Greek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and was on time and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv and cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service of tv and ring cameras

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Paul was a professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my experience with Paul! He was truly a professional!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    geek squad is about that bidness

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my ring cameras, very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy purchaser

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and organized. I recommend an electrician be onsight when installation takes place so they can work together, otherwise, communication is challenging between the two parties with the homeowner as an intermediately.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks guys installed 4 Arlo cameras. Excellent job. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blink Cameras - beware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink Cameras are excellent however, they say they are compatible with Amazon Alexa Echo but they are not. The Blink technicians are still trying to get this resolved. The blink cameras work on your blink app on your phone however somehow they do not give you live views on your amazon echo show. Beware

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast and he is Soo nice and he know what’s he’s doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a fantastic job. He was deeply knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew from Best Buy showed up on time and got the job done. He is very knowlegable on setting up the Ring Camera's with spotlight. In fact we had him a couple of years ago and he did some other camera's that with stood 2 hurrincane. Would recomment Mathew from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Jason installed laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up HP laptop, added Microsoft and set up Excel. Jason was very informative and added little extras that I asked for. I was able to reach him by phone and he was always very informative, polite friendly and gave me a lot of insight in my new laptop.

    I would recommend this to a friend