Customer Ratings & Reviews

The Geek Squad agents mounted our new Blink security cameras quickly. They installed them in strategic places and left no damage or mess. Highly recommend the Geek Squad.

The Best Buy Geek Squad did a excellent job installing my Ring Doorbell and eight Ring Spotlight Cameras. They took their time security the wiring for the cameras and made sure they were recording the areas I wanted.

They did an outstanding job of fountain and cameras, and hooking them up, taught me how to operate it very easy

Ronald, the technician that installed the 2 devices was on time, very professional, completed the job in a timely manner and represented the company well.

Jordan did everything right. Connected the cameras and explained their use. Excellent service.

Install was great. Cameras have a great picture. Battery life sucks!!! I was told 2 to 6 months depending on how much the camera is set off, which makes perfect sense to me. Installers told me 2 weeks depending on how much they are activated. After one week a camera that has only been activated once is almost dead. Solar panels dont help much, esp if your looking to not have to change out the batteries. A week in the batteries are at half charge.

I am not sure if this is for installation team or Geek Squad in BB Gainesville VA. Ring install team was amazing quick and provided professional advice. Geek Squad inside store very nice worked quickly to change out / return equipment that was not needed for install

Jeff installed my ring cameras and doorbell and did an excellent job! Love the cameras and they do the job to protect our family.

The agent mounted and installed all my cameras and set them to the correct view. He was very nice and got the job done quickly.

The agent installed the cameras well. The install included solar panels to recharge the cameras. I have to change the location of the solar panels as they were not picking up the sun despite the installer's prediction. They were not charging the cameras at all. I tried contacting the agent and his manager without success.

The agent mounted my camera solar panels without a problem. He was very knowledgeable of what he was doing and interacted with us during the installation. Great customer service.

COLE was excellent he knew exactly what he was doing. Walked us through what we needed to do. Wrote everything down for us to use the system. Could not have asked for a better technician

The agent installed 3 cameras. He was efficient and fast. He explained every step of the way about using the cameras

Ergonomic. Simple to use although a nuisance to pull down & recharge every month. Good quality. Wireless. WiFi connected. Easy to use app. Good visibility. Zoom enabled. Allows you to hear & talk through

Th agents installed my cameras, connected them to the app and the Echo devices in my home, and then showed us how to optimize the system settings. They agents worked efficiently, but took the time to listen to our input.

Mounting was OK and getting the camera on the iPhone was done but was not adequately (or slowly) explained to us. We more or less got a done deal. In particular, we did not understand that we needed to charge the battery for 4 hours! He told us but did not demonstrate how to remove and replace the battery. We still do not know, but suspect that 2 batteries can be put into the camera.

The Geek Squad called and offered my installation a day earlier than scheduled. They could have waited but they put the customer first. Installation and setup was quick and professionally done.

Jared was very helpful, efficient and took the time to explain the Ring system.

the agents mounted and installed my ring system satisfactorily without any issues and were professional and explained the devices thoroughly to us.

Camera to be adjusted to catch the person and movement