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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 3,337 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leopold is patient knowledgeable and always on time! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad hooked up my camera's quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my camera's and showed me how to set up my monitoring on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    done quickly, but not accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless camera was installed, they will have to come back up since they have it hooked up to an exposed outlets that anyone can plug in. I did pay up front as a total tech member $49 and then they charged me an extra $99. they are coming back out and I am sure that i will get my money back if appropriate on the overages.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Security camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul deGracia did an outstanding job installing my Ring spotlight cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Things went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted cameras appropriately! Agents were professional! Agents were on staff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job with camera installation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Prompt courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied, all items were quickly installed and works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Like Best Buy. Didn’t care for Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was 4 hours late with no notification. Once he got here he installed the mounted cameras with some thought. The “plug & play” cameras that didn’t have to be mounted he just found the easiest spot to plug. I had to move both cameras & later had my son, who lives out of state, mount them for me so they didn’t get blocked or knocked off of the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek Squad arrived on time and mounted c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting cameras and resolved my computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service!! Quick, easy, very friendly and went over all equipment to make sure I knew how to work it and what to expect. Answered all of my questions. Everyone was very professional! Definitely will refer friends to Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hookup work very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and hooked these cameras up and made sure we knew how to work them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgable technician. Was on time and completed the work in 2 hours or less. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed cameras and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! I am very pleased with the service provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    camera with solar panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave them a four because when the solar panel was put up it wasn't connected. I had to call for an other tech come (David). He got it going for me. I thank him every much.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Best Buy guys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always do a good job of installing my products. They are professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job installing and setting up my new Nest Cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were punctual. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    all is well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad got there on time knew what he was doing got it don fast and right.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and professional service! Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Cameras and door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great but the only thing here was when I placed my order at bestbuy I said that I will install cameras and door bill when he showed up he told me to install the bill it’s going to be extra charge.

    I would recommend this to a friend