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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,337 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD DID AN SUPERB JOB OF INSTALLING TO WHERE WE NEEDED AND OFFERING GOOD ADVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head technician and his assistant were punctual professional and KIND. THEIR PATIENCE and ability to understand my needs by empathetic listening was priceless! Best team I have had out here yet!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Phone conversation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and courteous while talking to him'

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look so easy and I did not have to lift a finger... Thanks Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They knew what they were doing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great on putting up my cameras. They explained well how system worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    scheduled quickly, excellent installation/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected all the cameras efficiently and quickly. All working great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality I would definitely recommend this to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality I would definitely recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Cameras installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are the GREAT GEEK SQUAD TEAM MEMBERS at Best Buy and then there are the NOT Great Geek Squad Members. 5 STAR TO THE GREAT ******* Chris from NE -uptown EXCELLENT*********

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of my camera charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three Cameras chargers are ok but there is one with insufficient light and it isn’t charging. The installer could check the area and install in a better place. I need to move it. If you can install yourself it might be better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad guys were highly professional, polite, well dressed, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed my cameras were so kind and knowledge. They made sure they answered all my questions and that I knew how to work the cameras before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of Lorex surveillance cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up of Lorex camera system went as planned with excellent results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solar panels for Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several outdoor Arlo cameras. I had them install the solar panels for them. They did a fairly good job but they didn’t install the supports that keep the panels in place during wind storms. Have had to readjust after the winds come blowing down the plains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He installed my camera great and helped me with the app and set up. I would recommend geek squad to anyone. They are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that came over to install my cameras did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are clear and work amazing. Even at night u can see everything. Recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CeciliaB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great investment! I have feelings of so much protection in my yard, around my home. Especially coming and going from my car I feel safer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wi fi cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked professionally putting up our wifi cameras in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with installing and service with a good attitude.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was very knowledgeable and did an excellent job. Thanks

    I would recommend this to a friend