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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.4 out of 5 stars with 3337 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers recognize the Wi-Fi Camera Install service for its quick installation, camera quality, and ease of use. Many customers appreciate the agent's knowledge, professionalism, and overall good service. However, some customers have expressed concerns about the camera's battery life and motion detection capabilities. A few customers mentioned issues regarding communication.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,337 reviews
  • Rated 5 out of 5 stars

    Great Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Ring camera was defective & Tristan was very instrumental in reordering and making sure installation was completed by another Tech. There was an error in billing, but again, Tristan made certain error corrected. All I spoke to listened to problem and made sure corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative knew exactly how to place the camerass and did it in about 2 hours. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech mounted my cameras and did a great job. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitchell, the agent, worked around my schedule to accommodate my needs. He came and installed the equipment, ran the setup on my phone and explained everything to me. He did a phenomenal job and I would have him back for any worked I need done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer is very knowledgeable and attentive to the little details.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Install two external cameras, and doorbell camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted 3 cameras, 2 outside and 1 doorbell working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring was easy to set up, using ring app on Iphone. Good clear video. It does cost $3.00 per mo to be able to save videeos. But that is an option. Just having them will sometimes deter robberies.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my exterior nest security cams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my outdoor security cams.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it again!! Makes installation pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up all 3 cameras in a relatively short amount of time. He had everything in working order and cleaned up excess packaging. He was friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and very professional! Great to work with and timely

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my camera the way I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician arrived on time and he was very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not geek squad. 3rd party installers came a day late, and never notified me. they wasted my time for 8 hours waiting for them to show up on my appointment day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on-time and completed the work in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Easy & Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the geek squad tech didn’t leave until he knew I was happy with the way our security cameras were working. I feel like he went above and beyond by explaining the Ring app to me also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    these camera s are top shelf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture nite or day are very good very happy.they do everything we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery, mounting, and haul removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were extremely knowledgeable, courteous, and professional. The install experience was superb. Keep those guys around. They are clearly assets.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very curious quick and easy install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done quickly and professionally, by a very curious man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad member was great. Took time to explain how camera works and made recommendations. He was very professional. I love my cameras. Clarity is excellent. I now have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The installer was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, quick, really nice guy. Would hire again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just sit back and let them to do the work. Great service. Good quality. So professional

    I would recommend this to a friend